Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jun 20, 2014

Awful place to work

Recommend
CEO approval
Business Outlook

Pros

It was close to home, career center

Cons

Too many to count, embarrassingly low wages, disorganized, horrible management, disgusting customers (some "donated" their trash) hell it's not even a nonprofit organization

1.0
Jun 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Very easy work, much more so than other retail jobs. The customer service aspect is a cakewalk. Almost all their customer are totally delighted to be at the Goodwill.

Cons

It's not remotely challenging work, and they are not eager to make it challenging by expanding your skill set. The work environment is also a bit strange - 5 or 6 people would be on lunch at the same time, but the break room would be completely silent. No one talked to each other, even when it was completely appropriate to do so. But the dealbreaker for me was their scheduling. They want your whole life. You're "not allowed" to go to school if you're working there full time, even though their definition of full time starts at only 32 hours/week. So essentially, they offer you what amounts to an entry level retail job, and then deprive you of any opportunity to better that position.

1.0
Jun 7, 2014
Recommend
CEO approval
Business Outlook

Pros

SOME hardworking co-workers. Some great supportive customers. No other pros.

Cons

Never enough staff because of treatment from upper management and corporate. You will be expected to do the work of at least two people. Same amount of work required even if only 2 employees per shift(manager and 1 staff member). Horrible pay and demeaning raises.

Viewing 469 - 471 of 9,238 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.