Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Feb 13, 2014
Recommend
CEO approval
Business Outlook

Pros

My coworkers were great. They all worked extremely hard for very little above minimum wage. The customers were great and it was fun seeing the interesting donations we would receive.

Cons

Hard work that doesn't pay off. Our store was extremely short staffed (we had five employees at one time) yet senior management expected us to produce just as much as larger, better staffed stores. They did not communicate with us and when they did, it was vague and unhelpful. Hands down, the most stressful job I have ever had (and I have been Store Manager at three businesses in my life). Also, they refuse to hire people with even the slightest disability at fair wages. A man who was only physically impaired (in a wheelchair) applied to work for us and I attempted to hire him under the regular pay code. I was advised I would have to hire him as vocational (and pay him far less than minimum wage). I told my manager that he was not mentally impaired, and I felt that would be offensive to him. She told me not to hire him at all then.

3.0
Dec 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people, philanthropic vision. Decent company to launch from but not to nest in.

Cons

Over worked and drastically underpaid. Social Service programs run by Goodwill are under renewal of Government contracts constantly leading to very little job security regardless of performance. Contracts are generally renewed based upon city and state politics (and kickbacks therein, or course).

Viewing 475 - 477 of 9,238 Reviews

Glassdoor has 9,740 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.