As a cashier/sales associate at Goodwill, you will deal with some very lovely people, very rarely. Most of the time, however, you will deal with extremely difficult customers, and when I say extremely difficult customers, I mean it sincerely. The pay is appalling. My ending salary was $8.50, but that's only because the state of New Jersey increased the minimum wage. There is literally no opportunity for advancement or pay increases, and management essentially sees you as expendable. There are monthly bonuses - if the store reaches a certain amount of money by the end of the month - but for a part-time employee working about 40 hours each week, my bonus was never more than $11. Further, you don't qualify for the bonuses unless you've been with the company for 3 months. There is very little direction from the management, and whenever there is any type of mistake, they're always there to breathe down your neck. Security is a huge issue, too: They have cameras everywhere in the store that are operated from Goodwill's HQ in NY, but instead of paying attention to the customers, they focus on watching the employees and making sure that they're doing their work, which is ludicrous, because management should be overseeing the employees, and security should be watching the customers. The store is incredibly messy. Always. A cleaning crew comes in to clean it once every 2 weeks, but it's a fruitless effort, because the store gets completely trashed before the night is over. The store is essentially disorganized - at least this is true for the location where I worked. Everything is Do-It-Yourself, and to be brutally honest, you'd be better off working retail somewhere else - for a company where employees are treated well and where there is the potential for growth.