Goodwill reviews

3.2

46% would recommend to a friend

(9,241 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Aug 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Fun coworkers, relaxed dress code, interesting customers, lots of potential freedom, can purchase good deals, job training program, free education

Cons

poor management skills, no trust, poor work conditions, low compensation, rewarded with coupons, cannot use sick time given, conflicting directions

1.0
Jul 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Pros? Not sure there are any! Mgmt is TERRIBLE and wishy washy!

Cons

No guarantee of hours, low pay low raises, favortism runs rampant, no organization, no training, you just wing everything!

2.0
May 31, 2011
Recommend
CEO approval
Business Outlook

Pros

The best thing about working for Goodwill was the moral satisfaction received from knowing that you help out many people.

Cons

MISREPRESENTATION! Goodwill portrays that it is a non-profit organization, this is a complete lie! All of the donations that they receive are completely free, but what the general public fails to realize is that Goodwill profits off of every piece that is sold. This money goes to overpayed division donated goods managers, 2 manager conferences per year that include two day hotel stays, food, travel, and hourly pay, one manager retreat per year that is all inclusive, and one assistant manager conference that includes hotel stay and all accomodations. Add this up, and Goodwill spends well over $100,000.00 per year in pointless meetings and even more on donated goods division managers who are overpayed, and get the luxery of working out of their own home. This money cold be spent in many better ways. These stores also take away business from local mom and pop shops that have been around for years, and the worst part of all, NOT ONE person in management in any store across the entire state of Kentucky is disadvantaged or disabled, evidently, they are only good for the less paying jobs.

Viewing 511 - 513 of 9,241 Reviews

Glassdoor has 9,743 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.