Goodwill reviews

3.2

46% would recommend to a friend

(9,241 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You get a discount on the items in the store and the hours were generally flexible to the point that you could literally work 1 day a week if you wanted. Great for people who don't need money, but want a job. Lots of nice people to meet.

Cons

The fact that you'd get one day a week even if you wanted more hours. On the other end of the spectrum - if you had a funeral you would 'gain a point' or get a red mark no matter what, no exceptions. Pure, evil draconian corporate extortion of the human spirit. This place is worse than other corporations, in that it taunts people into believing in their mission. Too bad their mission is simply to make money - this isn't about charity. The managers were bullies and everyone played favorites. Tons of drama and backstabbing as well. Not a healthy work environment. They worked people against each other. It was an unfair place to work for someone trying to survive. There's absolutely no excuse for the cruel, draconian ways of treating the employees. They were so bent on trying to be efficient and meet their goals; they forgot about their employees. Management simply did not care about its employees - Another one bites the dust, but who cares, right Goodwill?

1.0
Oct 7, 2009
Recommend
CEO approval
Business Outlook

Pros

It is a company that "puts people to work" so they give people a chance to work there regardless of who you are or where you come from.

Cons

*No chance of Advancement *As far as a Paycheck goes.....well it doesn't go very far at all. You will recieve the minimum pay available and might not even get a pay raise the WHOLE time you're working there. EX: Try $7.25/hour for a year and still no change???come on.....One word for that.....CHEAP *OH! and NO BENEFITS....at least not any worth recieving. *Favortism must go! *Managers need to step it up (instead of relaxing in the office playing video games and listening to music) try going on the sales floor or even to the production area and helping out. Maybe even go around and get feedback from customers instead of just walking around "delegating" with your head up your ass.....something is always better than nothing.ALWAYS! *Athough delegation is key to management success and even success of the company, it doesn't mean to give someone else your work load just because you don't feel like doing it yourself....or doing anything for that matter. *No positive feedback.Try telling an employee they are doing a good job every once and a while. *Management needs to take responsibility for their actions instead of making excuses and blaming associates for their own shortcomings.....Ex:monthly budget (thats where teamwork comes to play) *Teamwork? What teamwork? people that work there are so worried about making friends.......& what other people are saying about them...GET OVER IT! IT'S A JOB! you don't need to be friends or have friends in order to get the job done. ...........Too many cons...... But HEY! it's a JOB! Even if it is a slave trade........ WORD OF AVDICE: Just be PROFESSIONAL. PROFESSIONALISM goes a long way...

2.0
Sep 28, 2009
Recommend
CEO approval
Business Outlook

Pros

I like staying active and busy so the job of donation attendant fulfilled that regard very well. Also, I only reluctantly list this as a pro, but we were very knowledgeable of important issues only because they were constantly pounded into our heads as if we were in the military or prison.

Cons

I understand doing things right is expected as normal, but over time I noticed that we received almost no positive feedback from our supervisors while we were constantly threatened with firing for even uniform misdemeanors. I felt more like an inmate than an employee my entire time there. Even though we were understaffed and overworked, our supervisors reminded us repeatedly that we were expendable and replaceable. When I called in that my car broke down and I was unable to make to work, the next day I was handed a pink slip for not having a doctor's note for taking a day off. They didn't care that I wasn't sick and honesty didn't matter, company policy was company policy.

Viewing 517 - 519 of 9,241 Reviews

Glassdoor has 9,743 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.