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      Goodwill

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      Goodwill reviews

      3.2

      46% would recommend to a friend

      (9,241 total reviews)

      Catherine Meloy

      50% approve of CEO

      39% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Oct 5, 2025

      No

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can move up in the company pretty easily, but they don’t treat you properly

      Cons

      There is no work life balance

      3.0
      Aug 26, 2025

      Easy job

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You feel like youre working with a purpose. Goodwill has a great mission that supports their communities. Benefits are good, PTO is very generous, people are great to work with. Every day is different, which keeps it exciting.

      Cons

      It seems like Goodwill is losing sight of the mission. So many programs have shut down since covid, its hard to work for a company that you dont know if thats even their mission anymore. Things turned into a money grab, and again, for what mission? Many budgets continuously get cut, but the expectations to produce are pushed so hard, it causes a lot of unnecessary stress and burnout.

      2.0
      Aug 12, 2025

      Okay

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pro working with the clients Close early

      Cons

      Low wages for the work Not enough staff

      Viewing 532 - 534 of 9,241 Reviews
      Related searches: Goodwill jobs | Goodwill salaries | Goodwill benefits | Goodwill interviews
      ReviewsGoodwill reviews

      Glassdoor has 9,743 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.