Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 572 reviews)); "Benefits and you meet some great coworkers" ((in 376 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 115 reviews)); "work environment is good and" ((in 107 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 891 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 263 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "No training provided for positions that should have training." ((in 95 reviews)); "Low salary and not good working" ((in 86 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Goodwill reviews

3.2

46% would recommend to a friend

(9,241 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews

1.0

Jul 6, 2024

I would rather kill myself than work here again

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

None at all hate this place

Cons

DONT EVEN GET ME STARTED 1. hours. Awful. 2. Pay. Minimum wage. 3. I averaged 8 miles of walking around the store a night I don't think I ever met a helpful manager in my entire time there.

1.0

Jun 29, 2024

Worst company I've ever worked for

Donation processor

Recommend

CEO approval

Business Outlook

Pros

My coworkers were nice, I enjoyed working with my hands, I lost weight with how much I was on my feet and moving.

Cons

Felt constantly rushed by the quotas. Witnessed my assistant manager collect up the belongings of a homeless man living near the loading dock, and throw them in the dumpster. Hypocrisy from a company claiming to help those in need. Wrote me up as punishment for quarantining after being exposed, on the job, unknown to me, and that happened during the 2020 shut down.

1.0

Jun 21, 2024

It's what you'd expect

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

paycheck, job, local, that's about it

Cons

Benefits, pay, working environment, management,

Viewing 571 - 573 of 9,241 Reviews

Jobs at Goodwill

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Janitor, Brightpoint Midlothain, Monday-Friday 9:30 pm-6:00 am

Goodwill

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I would rather kill myself than work here again

Worst company I've ever worked for

It's what you'd expect

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