Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 572 reviews)); "Benefits and you meet some great coworkers" ((in 376 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 115 reviews)); "work environment is good and" ((in 107 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 891 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 263 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "No training provided for positions that should have training." ((in 95 reviews)); "Low salary and not good working" ((in 86 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Goodwill reviews

3.2

46% would recommend to a friend

(9,242 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,242 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,242 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews

5.0

Apr 24, 2024

Great place to work for those wanting a hand-up not a hand-out...

Director human resources

Recommend

CEO approval

Business Outlook

Pros

Strong benefits package including tuition assistance and regular paid on-the-job training.

Cons

Some locations are busier than others and focus is on up-skilling workers to attain higher/better employment in the community. Paid, career training on-the-job is required.

1.0

Apr 21, 2024

Don't

Warehouse worker

Recommend

CEO approval

Business Outlook

Pros

There is no positive to this place

Cons

Horrible place to work, no movement

2.0

Apr 13, 2024

Not worth it

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

If you have a record keeping you from other employment or a recovering addict. This is the place for you.

Cons

95% of the employees are recovering addicts or as a record. Management and corporate don't know wtf they are doing. Pushing more product on the shelves then there is room. If you don't make make there numbers you get in trouble. Pulling items off the floor in less than 3 weeks. Because there just isn't room.Drama and favoritism is at an all time high. Also they will not use your PTO if you leave. You just lose everything you've earned. I lost an entire week of PTO. There is no work life balance. They expect you to schedule your life around their schedule but don't post the schedule until the day before it starts

Viewing 580 - 582 of 9,242 Reviews

Jobs at Goodwill

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Janitor, Brightpoint Midlothain, Monday-Friday 9:30 pm-6:00 am

Goodwill

Goodwill reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great place to work for those wanting a hand-up not a hand-out...

Don't

Not worth it

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