Is Goodwill a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Goodwill have rated their employer with 3.4 out of 5 stars in 365 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Associate/Cashier Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Goodwill .

Does Goodwill pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Goodwill with 3.3 out of 5 stars based on 365 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Goodwill.

How happy are Sales Associate/Cashier professionals working at Goodwill?

74% of Sales Associate/Cashier employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Sales Associate/Cashier professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

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Goodwill

Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(365 total reviews)

Catherine Meloy

31% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.1

Senior management

2.9

Career opportunities

Sales Associate/Cashier employees have rated Goodwill with 3.4 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

365 reviews

5.0

Mar 27, 2024

My experience

Cashier/sales associate

Recommend

CEO approval

Business Outlook

Pros

*Great work environment *Friendly customers *In walking distance

Cons

* Excessive theft * Poor management * Hours cut

2.0

Mar 20, 2024

God awful

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Employee discount (I guess) Coworkers were fun to speak with. Management always felt like they had our best interest at heart and genuinely cared for us.

Cons

The pay is terrible. Customers are more rude than anywhere else I've worked. Completing your tasks will only lead you to finding more garbage somewhere else. Very unfulfilling. Zero pay increase, you will always be a minimum wage worker. Not all the homeless people that walked into the store were an issue, though some were very rude and would either steal a whole cart of items or make a mess of the store.

3.0

Mar 20, 2024

Goodwill

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

The workload isn't too straining

Cons

The managers make or break the work environment.

Viewing 64 - 66 of 365 Reviews

Jobs at Goodwill

Retail Cashier/Sales Floor Associate

University Heights, Cuyahoga, OH

$13 - $13 /hr

(Employer provided)

View job

Retail Cashier/Sales Floor Associate

Cashier/Sales Associate

Cashier/Sales Associate

Retail Sales Associate-Cashier

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Goodwill

Goodwill Sales Associate/Cashier reviews

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