Pros
Your customers leave happy. Especially if they are a low income family shopping for their children. It's a good feeling. Time off benefit was good.
Cons
Everything else. I was a store manager of Goodwill of the finger lakes in upstate New York. They really romance you to get you in and sell the organization to you more than the other way around. Very little support from the home office. Your people do insane amounts of work under a lot pressure for minimum wage while the CEO makes over $300k a year at a so called non profit organization. The retail staff at the main office is strictly amateur hour. District manager will not listen to anything you say and always talks over you. There is never any communication between people at the office and nobody ever had any idea what anyone else is doing. They plead poverty all the time yet spend tons of money on ridiculous things like donation centers that get 20 donations a week. It's next to impossible to get anything at your store fixed if there is a maintenance issue.