Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 561 reviews)); "Benefits and you meet some great coworkers" ((in 391 reviews)); "Flexible hours and good if you’re in school" ((in 207 reviews)); "Good work environment to grow" ((in 120 reviews)); "They also were great for the employees" ((in 119 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 895 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 265 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Goodwill reviews

3.2

46% would recommend to a friend

(9,241 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,241 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,241 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews

2.0

Aug 21, 2014

Has potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some staff are extremely friendly and caring. There are opportunities for career development and advancement. It can be a rewarding job for someone who wants to make a difference in the lives of others.

Cons

The Human Resource department is slow to respond to requests. They have not made any attempt to research better health care options for employees, because they are on their spouses health care plans.

3.0

Aug 21, 2014

Unsettling

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fulfillment of working with the populations we serve.

Cons

Management is disorganized, overt favoritism and lack of overall vision of departments

5.0

Aug 21, 2014

Loved it

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good pay good hours fun people .

Cons

You have to be careful what you touch.

Viewing 8674 - 8676 of 9,241 Reviews

Jobs at Goodwill

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Donated Goods Donation Attendant Part Time

Goodwill

Goodwill reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Has potential

Unsettling

Loved it

Jobs at Goodwill

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