Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews

4.0

Aug 4, 2014

Thankful for the experience

Case manager

Recommend

CEO approval

Business Outlook

Pros

Task/schedule autonomy, career development opportunities; salary; management's receptivity to new ideas and new programs. I learned a great deal there personally and professionally.

Cons

Workload was consistently unpredictable. Staff were either consistently really busy or doing lots of busy work. I don't blame management; its just the nature of the vocational rehab world. Morale also suffered at times because a couple of the managers severely lacked the interpersonal skills required to be effective managers.

1.0

Aug 2, 2014

Logistics Manager job available

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

With the exception of some of the leadership team most everyone else was good to work with.

Cons

Biggest challenge is dealing with the idiot President! Not an ounce of logistics experience, very top down/ micro managing style, zero people skills, extremely immature and way in over her head in position, almost comical... it's so bad. I wouldn't take that job for a million dollars a year. Absolute child in charge... reminds me of my daughter when she was in 8th grade. RUN don't walk away from this job!

3.0

Aug 1, 2014

Better than no job.

Job coach

Recommend

CEO approval

Business Outlook

Pros

The feeling that, at least sometimes, you are really helping people

Cons

The salary is less than anywhere else in the job mart.

Viewing 8701 - 8703 of 9,238 Reviews

Jobs at Goodwill

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Associate - Production Central Processing FT - Mon-Fri 7:30A to 4:30P (78218)

Goodwill

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Reviews by job title

Thankful for the experience

Logistics Manager job available

Better than no job.

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