Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

Goodwill reviews

3.2

46% would recommend to a friend

(9,238 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,238 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews

1.0

Jul 20, 2014

slave/back breaking labor for peanuts.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is nothing decent nor kind to say about Goodwill industries of Denver.

Cons

I'll list them because like legion there are many: 1.Donation attendants do everything from hauling furniture to training the newcomers and get no respect nor recognition for their efforts 2.extremely low pay for the work demanded. 3.management has no idea what peak hours/day means and will only schedule up to four people to handle weekend after sale days. 4.trucking seems to be unmanaged and does whatever it wants and only seems to come on time if a district manager gets on the phone. 5.don't expect any advancement whatsoever if you are not a manager. 6."raises" do not exist.

2.0

Jul 20, 2014

Desperate last resort

Donation attendant

Recommend

CEO approval

Business Outlook

Pros

Not gonna lie, but the bosses are mostly amazing, the head manager does keep her temper. It maybe okay as a High School student's first job but other than that, it is an "okay" job.

Cons

Hours are very flexible, other parts of management are not really the most fair. They can schedule you for full time for the entire year and still call you part time. Often during the other three seasons other than summer that you will get scheduled the morning shift due to its high student to adults ratios.

2.0

Jul 19, 2014

The Hard Truth

Cashier

Recommend

CEO approval

Business Outlook

Pros

Better than not having a job, a income to take care of responsibilities, full-time benefits

Cons

Very high turn over rate, chaotic, pressure from higher ups, constant brainwash, fear based mind control

Viewing 8713 - 8715 of 9,238 Reviews

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slave/back breaking labor for peanuts.

Desperate last resort

The Hard Truth

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