Is Goodwill a good company to work for as a Lead Sales Associate/Key Holder?

Lead Sales Associate/Key Holder professionals working at Goodwill have rated their employer with 2.7 out of 5 stars in 37 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Lead Sales Associate/Key Holder Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Lead Sales Associate/Key Holder interview questions at Goodwill .

Does Goodwill pay Lead Sales Associate/Key Holder employees well?

Lead Sales Associate/Key Holder professionals rate their compensation and benefits at Goodwill with 2.3 out of 5 stars based on 37 anonymously submitted employee reviews. This is 19.6% worse than the company average rating for salary and benefits. Find out more about Lead Sales Associate/Key Holder salaries at Goodwill.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

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Goodwill

Goodwill Lead Sales Associate/Key Holder reviews

2.7

75% would recommend to a friend

(37 total reviews)

Catherine Meloy

100% approve of CEO

76% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.8

Career opportunities

2.7

Culture & values

2.3

Work/Life balance

2.3

Compensation and benefits

1.9

Senior management

Lead Sales Associate/Key Holder employees have rated Goodwill with 2.7 out of 5 stars, based on 37 company reviews on Glassdoor. This indicates that most Lead Sales Associate/Key Holder professionals have an average working experience there. Goodwill is rated 28% below average by Lead Sales Associate/Key Holder professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

37 reviews

3.0

Mar 8, 2024

Mid job nothing special

Key holder

Recommend

CEO approval

Business Outlook

Pros

Pretty consistent schedule, pretty easy to do.

Cons

Low pay, not alot of growth opportunities.

4.0

Oct 26, 2023

Goodwill

Key holder

Recommend

CEO approval

Business Outlook

Pros

Great place to get resume help and earn free classes

Cons

It is a never ending cycle

1.0

Jan 26, 2023

Worse Company I have ever worked for

Key holder

Recommend

CEO approval

Business Outlook

Pros

The only good thing about working for goodwill is the discount, that's it.

Cons

They do not care about their employees, all they care about is profit even though they are supposed to be nonprofit. They say they work with people with barriers but that is not true. Anyone who ever had a barrier had it used against them. Every store Ive been to and worked at had the worse management possible. They don't care how horrible managers are as long as their numbers and profit are good. There were many times I saw racism, homophobia, intimidation, and more, but corporate did not care. It got swept under the rug never to be talked about again.

Viewing 7 - 9 of 37 Reviews

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Goodwill

Goodwill Lead Sales Associate/Key Holder reviews

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Mid job nothing special

Goodwill

Worse Company I have ever worked for

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