Does Goodwill pay their employees well?

According to anonymously submitted Glassdoor reviews, Goodwill employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Goodwill. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Goodwill?

46% of Goodwill employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goodwill 3.0 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (297) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (88) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 577 reviews)); "Flexible hours and good if you’re in school" ((in 204 reviews)); "They also were great for the employees" ((in 116 reviews)); "work environment is good and" ((in 113 reviews)); "Flexible schedule was nice to have" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 867 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 272 reviews)); "Upper management does not care if you are trying your best" ((in 202 reviews)); "No training provided for positions that should have training." ((in 90 reviews)); "Low salary and not good working" ((in 88 reviews))

What are employees saying about Goodwill layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Goodwill layoffs and their outlook for job security at Goodwill in 2026.

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Goodwill

Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

49% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Work/Life balance

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Senior management

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

May 23, 2014

Its an "ok" job to start off on but not for anything long-term.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers are usually friendly, the work environment is pretty decent considering its still a thrift store, benefits are good for a single person, and the work schedule is not that bad. there career centers actually do alot of good work for the community.

Cons

your doing warehouse type work for min wage pay, some of the current managers have no idea what there doing half the time, benefits suck for families and couples,being a thrift store it gets very dirty, very fast on weekends.

4.0

May 23, 2014

Very helpful and works hard to make employees happy.

Retail clerk

Recommend

CEO approval

Business Outlook

Pros

Goodwill hires people with not only physical and mental disabilities, but also with "barriers to employment". If you haven't worked in 3 or 4 years or have never worked before, they will hire you and train you. Criminal past, they will work with you too. They also help to promote up and promote out as well. So you never have to feel stuck in your current position.

Cons

Low wages would be the con. Minimum wage is what most people will make here, but it will help you rack up experience.

5.0

May 23, 2014

Great place to work

Cashier

Recommend

CEO approval

Business Outlook

Pros

Great company to work for respectfull individuals.

Cons

work hard not enough pay

Viewing 9007 - 9009 of 9,232 Reviews

Jobs at Goodwill

DONATED GOODS ASSOCIATE

North Little Rock, AR