Goodwill reviews

3.2

45% would recommend to a friend

(9,218 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

You get a discount on the items in the store and the hours were generally flexible to the point that you could literally work 1 day a week if you wanted. Great for people who don't need money, but want a job. Lots of nice people to meet.

Cons

The fact that you'd get one day a week even if you wanted more hours. On the other end of the spectrum - if you had a funeral you would 'gain a point' or get a red mark no matter what, no exceptions. Pure, evil draconian corporate extortion of the human spirit. This place is worse than other corporations, in that it taunts people into believing in their mission. Too bad their mission is simply to make money - this isn't about charity. The managers were bullies and everyone played favorites. Tons of drama and backstabbing as well. Not a healthy work environment. They worked people against each other. It was an unfair place to work for someone trying to survive. There's absolutely no excuse for the cruel, draconian ways of treating the employees. They were so bent on trying to be efficient and meet their goals; they forgot about their employees. Management simply did not care about its employees - Another one bites the dust, but who cares, right Goodwill?

4.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

the customer support that backs the stores is amazing anyone from purchasing in the stores to the people donating to supply the store astounds me and the community programs that the stores exist for and fund with over ninty percent of monies is pure greatness

Cons

the politics of a corperation is huge and needs to be diminished because it plays a horrible roll in the store associates attitudes and performances

4.0
Jul 13, 2010

Great Place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schdule (Compressed workweek) Trust (able to work independently without someone looking over your shoulder) Most departments are pleasure to work with especially Marketing and Retail Friendly staff (developed many lifelong friendships) Generous Paid Time Off Meaningful work (its great to see someone less fortunate succeed and change their life) Corporate office and many stores are brand new (its nice to visit and work in a clean environment)

Cons

Not all positions earn what they could at a for-profit agency...but rarely do people work at Goodwill for the rate of pay.

Viewing 9196 - 9198 of 9,218 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.