Goodwill reviews

3.2

45% would recommend to a friend

(9,218 total reviews)

Catherine Meloy

48% approve of CEO

38% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Feb 20, 2009
Recommend
CEO approval
Business Outlook

Pros

the money because it is really the only thing that keeps me there. i love the people that work there with me.

Cons

pretty much everything even the management not all but some. maybe ill be happier in another job but right now it is all i have. really good people to work with but the customers, to be honest are some of the weirdest and uncivilized people i have ever seen. not all but some of the customers really do not help me appreciate my job. i know this happens at every job but when i constantly have to walk into those bathrooms and clean up the same excrement off of the floor because of someone's carelessness, i dont want to be a part of that any longer. and to have them suspend me for three days because of a three tardy even after my attendance improved. i mean i just see this all as unfair, noone else at that job has to do what i do. cleaning the whole store and in such a manor which requires more of my efforts, leaving me drained at the end of the day. my body cannot take it anymore, waking up at 6 in the a.m. to be there at 7 30 every morning gets old quick. and when the boss is constantly pushing you around not letting me do my job and then the district manager shows up and my job isnt done im the one who suffers. i have respect for these people but im losing my patience. its hard to find a job anywhere else right now but im really thinking of quitting and maybe they'll see what a big contribution i gave to their company. cleaning everything and then helping with excepting donations, processing wares and putting it out on the floor, switching salvage bins for EVERYONE, loading and unloading the truck, and sweeping the front sidewalk.

4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

The work environment is very enjoyable. You get to talk to the average person on a daily basis. If you are open enough, people who shop at goodwill will tell you almost anything. (advice, wisdom, and knowlege) They pay pretty well for being a "garage sale" store. Management tends to put employee horse playing in the blind spot and tend to make working at goodwill very enjoyably.

Cons

They do pay very well, but it took my manager about 4 months to give me a promotion. Managment is terrible, bunch of trashy people who have no idea how to run a company.

Viewing 9217 - 9218 of 9,218 Reviews

Glassdoor has 9,719 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.