Is Goodwill a good company to work for as a Retail Sales Associate?

Retail Sales Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 289 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Sales Associate interview questions at Goodwill .

Does Goodwill pay Retail Sales Associate employees well?

Retail Sales Associate professionals rate their compensation and benefits at Goodwill with 3.4 out of 5 stars based on 289 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Retail Sales Associate salaries at Goodwill.

How happy are Retail Sales Associate professionals working at Goodwill?

82% of Retail Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Sales Associate professionals have also rated Goodwill with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 585 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 117 reviews)); "flexible schedules are nice when they occur" ((in 112 reviews)); "work environment is good and" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 270 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 90 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 82 reviews))

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Goodwill

Goodwill Retail Sales Associate reviews

3.6

82% would recommend to a friend

(289 total reviews)

Catherine Meloy

76% approve of CEO

48% positive business outlook

Ratings by demographic groups

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Retail/Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Retail/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail/Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

289 reviews

1.0

Feb 21, 2020

Management was untrained and horrible

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Good hours, PTO, Good coworkers

Cons

Management, pointless meetings, round up program

2.0

Dec 30, 2019

Only work here if you have to!

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Benefits and the coworkers

Cons

Management tend to have favoritism and doesn’t appreciate the hardest workers. Only people doing the bare minimum seem to get appreciation.

3.0

Dec 3, 2019

Be prepared to work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The work hours were always consistent

Cons

The work load wasnt worth the wages

Viewing 196 - 198 of 289 Reviews

Jobs at Goodwill

Retail Sales Associate

Retail Associate - Donation Pricing Associate - Hardlines

Garfield Heights, Cuyahoga, OH

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Goodwill

Goodwill Retail Sales Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Management was untrained and horrible

Only work here if you have to!

Be prepared to work

Jobs at Goodwill

Goodwill reviews FAQs

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