Is Goodwill a good company to work for as a Retail Sales Associate?

Retail Sales Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 289 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Sales Associate interview questions at Goodwill .

Does Goodwill pay Retail Sales Associate employees well?

Retail Sales Associate professionals rate their compensation and benefits at Goodwill with 3.4 out of 5 stars based on 289 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Retail Sales Associate salaries at Goodwill.

How happy are Retail Sales Associate professionals working at Goodwill?

82% of Retail Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Sales Associate professionals have also rated Goodwill with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 567 reviews)); "Great coworkers and understanding store manager" ((in 380 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 121 reviews)); "work environment is good and" ((in 117 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 909 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 261 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "The staff is usually all special needs with no training." ((in 96 reviews)); "High favoritism" ((in 86 reviews))

Goodwill Retail Sales Associate reviews

3.6

82% would recommend to a friend

(289 total reviews)

Catherine Meloy

76% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Retail/Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Retail/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail/Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

289 reviews

4.0

Aug 17, 2016

Customer service

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great team to work with, great boss.

Cons

Bad pay for everything you have to do..

5.0

Aug 9, 2016

Sales Associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

The environment , the coworkers are awesome, and most of all the customers from all ways of life....

Cons

Some if the customers are grumppy and picky about our merchandise...

3.0

Jul 26, 2016

Retail Sales Associate(Cashier)

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Co-workers are great and really chill. Even the management was really pleasant to work with, and understanding of school situations. Pay was "ok" 20 cents above the state minimum wage. Spent a lot of time on the register.

Cons

Customers are sometimes rude, but it is a retail job. Closing shift is very tiring. Seems like the only way to move up is to be a cashier and move up from there. Also wish management would spend some more time in the front end of the store. Pay is not enough to be constantly handling merchandise and perform various functions at one time. Supervisor was sassy at times.

Viewing 253 - 255 of 289 Reviews

Jobs at Goodwill

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Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

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Goodwill Retail Sales Associate reviews

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Customer service

Sales Associate

Retail Sales Associate(Cashier)

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