Is Goodwill a good company to work for as a Retail Sales Associate?

Retail Sales Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 289 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Sales Associate interview questions at Goodwill .

Does Goodwill pay Retail Sales Associate employees well?

Retail Sales Associate professionals rate their compensation and benefits at Goodwill with 3.4 out of 5 stars based on 289 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Retail Sales Associate salaries at Goodwill.

How happy are Retail Sales Associate professionals working at Goodwill?

82% of Retail Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Sales Associate professionals have also rated Goodwill with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 567 reviews)); "Great coworkers and understanding store manager" ((in 380 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 121 reviews)); "work environment is good and" ((in 117 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 909 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 261 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "The staff is usually all special needs with no training." ((in 96 reviews)); "High favoritism" ((in 86 reviews))

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Goodwill

Goodwill Retail Sales Associate reviews

3.6

82% would recommend to a friend

(289 total reviews)

Catherine Meloy

76% approve of CEO

48% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

3.9

Senior management

3.8

Work/Life balance

3.7

Career opportunities

3.4

Compensation and benefits

Retail/Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Retail/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail/Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

289 reviews

2.0

Jul 19, 2016

Okay job.

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

I liked a few people I worked with.

Cons

Management is a joke. To much drama for little pay. 50% saturdays are HELL.

2.0

Jul 13, 2016

Written up for asking a question

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Cool stuff that comes through

Cons

Can't say a word to managemen-supposed to just go with what they say-can't even ask a question about it. Got written up for asking about an items price. Security cameras are used to make sure staff is always working every second and working at a quick pace instead of actual security. Takes the word of whoever makes a complaint as "truth" w/o getting the other side-only time to put the other half in is after a report is filed and getting reprimanded, and even then you have to ask to say your "comments". Not a friendly work environment created by management-felt they didn't want me but a generic perky money making robot.

5.0

Jun 10, 2016

Retail associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

They put people to work!

Cons

There are no cons at present

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Goodwill

Goodwill Retail Sales Associate reviews

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Reviews by job title

Okay job.

Written up for asking a question

Retail associate

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