Is Goodwill a good company to work for as a Retail Sales Associate?

Retail Sales Associate professionals working at Goodwill have rated their employer with 3.6 out of 5 stars in 289 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Retail Sales Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Retail Sales Associate interview questions at Goodwill .

Does Goodwill pay Retail Sales Associate employees well?

Retail Sales Associate professionals rate their compensation and benefits at Goodwill with 3.4 out of 5 stars based on 289 anonymously submitted employee reviews. This is 19.4% better than the company average rating for salary and benefits. Find out more about Retail Sales Associate salaries at Goodwill.

How happy are Retail Sales Associate professionals working at Goodwill?

82% of Retail Sales Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 25% in the past 12 months. Retail Sales Associate professionals have also rated Goodwill with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (78) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 567 reviews)); "Great coworkers and understanding store manager" ((in 380 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 121 reviews)); "work environment is good and" ((in 117 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 909 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 261 reviews)); "Upper management does not care if you are trying your best" ((in 196 reviews)); "The staff is usually all special needs with no training." ((in 96 reviews)); "High favoritism" ((in 86 reviews))

Goodwill Retail Sales Associate reviews

3.6

82% would recommend to a friend

(289 total reviews)

Catherine Meloy

76% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (289 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Retail/Sales Associate employees have rated Goodwill with 3.6 out of 5 stars, based on 289 company reviews on Glassdoor. This indicates that most Retail/Sales Associate professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Retail/Sales Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

289 reviews

4.0

Apr 13, 2015

Great opportunity to make a little money.

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Treats employees with respect and makes them feel like they are contributing to society.

Cons

Hours and schedule constantly change.

1.0

Mar 16, 2015

Very bad

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Except for having a job vrs none....There are allot of people that come in a treat you like a person then there are those that come in and treat you like crap.

Cons

The Weaverville store is very rude and fired me because of a back injury and it was inconvenient for them....I'm sure not all Goodwills are like this. Also they do try and brainwash you into thinking they do soo much good. This is what happens they get DONATIONS they sell the donations...whatever doesn't sell there goes to the outlet to by the pound then if it doesn't sell they take it in the back and smush it into clothes bales...and you guessed it they then sell it to a company that then the other company or person sends it over seas! I really hate that they play it off like they sent it over seas...hello if it wasn't for donations your CO wouldn't be making millions a year!!!! That's why I say donate to salvation army...a real non profit store.

4.0

Feb 24, 2015

Best second job I ever had.

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

-Great if you ever find another job and you can say you worked at a company that helped with charity -Adjustable hours and friendly management -I see all my co-workers as my second family -Easy to move up if the position is available

Cons

-You cant shop at your own store, nor can your immediate family members. - Pays not the best

Viewing 274 - 276 of 289 Reviews

Jobs at Goodwill

Retail Sales Associate

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Great opportunity to make a little money.

Very bad

Best second job I ever had.

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