Is Goodwill a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Goodwill have rated their employer with 3.4 out of 5 stars in 365 Glassdoor reviews. This is a higher than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Sales Associate/Cashier Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Goodwill .

Does Goodwill pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Goodwill with 3.3 out of 5 stars based on 365 anonymously submitted employee reviews. This is 16.4% better than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Goodwill.

How happy are Sales Associate/Cashier professionals working at Goodwill?

74% of Sales Associate/Cashier employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Sales Associate/Cashier professionals have also rated Goodwill with a 3.6 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (276) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 574 reviews)); "Great coworkers and a fun enviorment" ((in 382 reviews)); "Flexible hours and good if you’re in school" ((in 197 reviews)); "They also were great for the employees" ((in 122 reviews)); "The work environment was good" ((in 108 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 877 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 278 reviews)); "Horrible upper management ie corporate ." ((in 194 reviews)); "No training provided for positions that should have training." ((in 98 reviews)); "Low salary and not good working" ((in 86 reviews))

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Goodwill

Goodwill Sales Associate/Cashier reviews

3.4

74% would recommend to a friend

(365 total reviews)

Catherine Meloy

31% approve of CEO

53% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.4

Culture & values

3.3

Compensation and benefits

3.1

Senior management

2.9

Career opportunities

Sales Associate/Cashier employees have rated Goodwill with 3.4 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have a good working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

365 reviews

3.0

Mar 9, 2018

Needs Improvement

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Good job for someone who needs extra money or who wants to gain experience in retail. You meet a lot of interesting individuals.

Cons

Corporate is not helpful. A ton of favoritism between management and certain employees. Getting full time is not based on work ethic but who has been there the longest and from my experience, who is the managers favorites. Many rules are broken and only some people are reprimanded for it. People shoplift so often and the company dosent want you to do anything about it but they bag check you before you leave so I guess they care more about their employees stealing rather than the customers who steal all the time. If you need to transfer they won't work with you. The HR women are quite rude and judgmental.

3.0

Feb 21, 2018

Loved being there

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Hours were great , when needed time off they didn’t hesitate to meet my needs . Customers were always nice and friendly . My store was always clean .

Cons

Needed more pay , and benefits offered . Some type of plan that would help so we would not have to struggle to not have health insurance .

3.0

Feb 20, 2018

Cashier

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Great benefits Good pay for a young student/person

Cons

A lot of work A lot of responsibility

Viewing 277 - 279 of 365 Reviews

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Goodwill Sales Associate/Cashier reviews

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Loved being there

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