Goodwill reviews

3.2

46% would recommend to a friend

(9,232 total reviews)

Catherine Meloy

50% approve of CEO

39% positive business outlook

Goodwill has an employee rating of 3.2 out of 5 stars, based on 9,232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goodwill employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, no positive reviews. College Grad here that needed work experience instead received attitude from managers and rude behavior from fellow workers.

Cons

-Store was dirty -Break room was always smelly and only one table with 3 chairs to take lunch. -Not a liveable wage for all the work they have you do - Staff & managers would gossip about other workers -If you are a student or college grad that needs work experience, ask the managers what their current and former employees would say about them. No response is a loud one! There are other jobs out there that will value your talents! -do your research about their employee turnover rate -visit the store you are applying to and ask an employee about their experience

1.0
Aug 31, 2021

Fake "non-profit"

Recommend
CEO approval
Business Outlook

Pros

Unless you are unemployed, don't work here.

Cons

This company prides itself on being a "not for profit" yet the high-level managers and executives immensely profit from beating employees mentally (and frankly, physically). Disgusting working conditions, low pay, no upward movement for associates, and unending demands to do better from upper management. This company is failing miserably, and it's solely a result of lack of pay and benefits. Upsetting to see a company I once thought of as honorable become a money hungry corporation.

1.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The pay check was the only thing that kept me returning each day. Other than that, I wouldn't wish this job on my worst enemy.

Cons

They expect you to hang and tag a certain amount of clothes each day and yet none of the shift supervisors sort enough "sellable" clothes for textile sorters to actually hang and tag their quota. Sorters end up digging through bodily fluid-soaked clothing in order to find one or two viable garments for every twenty disgusting items. This makes it very difficult to reach the quota. The supervisors spend most of their time gossiping in the break room or talking to other employees on the floor, rather than pulling viable garments like they're supposed to. I put in my two weeks but happened to get very sick on the Friday before my last week. I took the day off, the cold worsened over the weekend but I didn't want to leave my co-workers hanging since I knew they were short-staffed. I came in sick on Monday, and tried to hang as many clothes as I could. At the end of the day, the manager came up to me and coldly told me not to bother coming back because I didn't hang enough clothing that day. Goodwill was only a temporary job for me while I was in the middle of an important move. I didn't expect it to be great, but the abhorrent lack of maturity and professionalism was enough to prompt me to write a review. I don't even shop there anymore because of the things I experienced in the back room. My greatest advice for those interested in working here would be to RUN-- not walk-- FAR away.

Viewing 292 - 294 of 9,232 Reviews

Glassdoor has 9,733 Goodwill reviews submitted anonymously by Goodwill employees. Read employee reviews and ratings on Glassdoor to decide if Goodwill is right for you.