Is Goodwill a good company to work for as a Store Associate?

Store Associate professionals working at Goodwill have rated their employer with 3.0 out of 5 stars in 73 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Store Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Store Associate interview questions at Goodwill .

Does Goodwill pay Store Associate employees well?

Store Associate professionals rate their compensation and benefits at Goodwill with 2.5 out of 5 stars based on 73 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Store Associate salaries at Goodwill.

How happy are Store Associate professionals working at Goodwill?

42% of Store Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Store Associate professionals have also rated Goodwill with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.5 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 585 reviews)); "Flexible hours and good if you’re in school" ((in 193 reviews)); "They also were great for the employees" ((in 117 reviews)); "flexible schedules are nice when they occur" ((in 112 reviews)); "work environment is good and" ((in 110 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 893 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 270 reviews)); "No training provided for positions that should have training." ((in 93 reviews)); "Low salary and not good working" ((in 90 reviews)); "Being watched by cameras while getting paid minimum wage" ((in 82 reviews))

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Goodwill

Goodwill Store Associate reviews

3.0

42% would recommend to a friend

(73 total reviews)

Catherine Meloy

6% approve of CEO

18% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.8

Work/Life balance

2.8

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.2

Senior management

Store Associate employees have rated Goodwill with 3.0 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Store Associate professionals have an average working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Store Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

4.0

Jul 15, 2021

Great job for those wanting to work

Store associate

Recommend

CEO approval

Business Outlook

Pros

Tasks are straight forward for the most part. Nothing is particularly hard to do and you can generally get help with more difficult tasks. A large portion of sales go to a non-profit (Goodwill) which helps people learn job skills for free and helps people find jobs including ones outside of the company.

Cons

For those taking in donations and sorting, handling donations are generally not clean and potential for injury such as from broken glass (gloves are provided). Back injuries possible as well. Some customers/donors could be difficult to deal with.

4.0

Jun 25, 2021

It is a good company to help people with disability,court problems,etc.

Store associate

Recommend

CEO approval

Business Outlook

Pros

It's a job . I didn't have to have a college degree to be hired.

Cons

At the store I worked at they needed better store Los prevention

3.0

Jun 5, 2021

No

Store associate

Recommend

CEO approval

Business Outlook

Pros

Decent job for young teens

Cons

Low pay, bad management, no way to go up in company

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Goodwill

Goodwill Store Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great job for those wanting to work

It is a good company to help people with disability,court problems,etc.

No

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