Is Goodwill a good company to work for as a Store Associate?

Store Associate professionals working at Goodwill have rated their employer with 3.0 out of 5 stars in 73 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Store Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Store Associate interview questions at Goodwill .

Does Goodwill pay Store Associate employees well?

Store Associate professionals rate their compensation and benefits at Goodwill with 2.5 out of 5 stars based on 73 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Store Associate salaries at Goodwill.

How happy are Store Associate professionals working at Goodwill?

42% of Store Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Store Associate professionals have also rated Goodwill with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.5 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 561 reviews)); "Benefits and you meet some great coworkers" ((in 391 reviews)); "Flexible hours and good if you’re in school" ((in 207 reviews)); "Good work environment to grow" ((in 120 reviews)); "They also were great for the employees" ((in 119 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 895 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 265 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 96 reviews)); "Low salary and not good working" ((in 87 reviews))

Goodwill Store Associate reviews

3.0

42% would recommend to a friend

(73 total reviews)

Catherine Meloy

6% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (73 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Store Associate employees have rated Goodwill with 3.0 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Store Associate professionals have an average working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Store Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

73 reviews

4.0

Nov 24, 2020

Good first job

Store associate

Recommend

CEO approval

Business Outlook

Pros

The tasks are easy, pretty standard as far as jobs go, My location was pretty laid back, and a good first job but does not pay enough to live off of.

Cons

Pays minimum wage with no raises, customers can be rude, hard to keep clean, The hour flexibility depends on managers, extremely high turnover people do not work there for very long. Also if people came in for assistance (if someone became homeless for instance) we were not allowed to give anything away for free but a majority of the donations go sit in a storage unit.

4.0

Nov 13, 2020

Alright job to start off

Store associate

Recommend

CEO approval

Business Outlook

Pros

Friendly Environment for staff and customers. Everyone is nice at the store.

Cons

Not a lenient schedule, and high turnover

3.0

Aug 29, 2020

Alright

Store associate

Recommend

CEO approval

Business Outlook

Pros

Made good friends and okay pay

Cons

Customers don't treat you with respect

Viewing 34 - 36 of 73 Reviews

Jobs at Goodwill

Retail Sales Associate

Goodwill

Goodwill Store Associate reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good first job

Alright job to start off

Alright

Jobs at Goodwill

Goodwill reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Goodwill reviews FAQs

Company ratings over time

Jobs at Goodwill