Is Goodwill a good company to work for as a Store Associate?

Store Associate professionals working at Goodwill have rated their employer with 3.0 out of 5 stars in 73 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Store Associate Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Store Associate interview questions at Goodwill .

Does Goodwill pay Store Associate employees well?

Store Associate professionals rate their compensation and benefits at Goodwill with 2.5 out of 5 stars based on 73 anonymously submitted employee reviews. This is 11.3% worse than the company average rating for salary and benefits. Find out more about Store Associate salaries at Goodwill.

How happy are Store Associate professionals working at Goodwill?

42% of Store Associate employees at Goodwill would recommend their employer to a friend. This rating has increased by 32% in the past 12 months. Store Associate professionals have also rated Goodwill with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.5 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (544) , Cashier (498) , Sales Associate/Cashier (320) , Retail Sales Associate (298) , Donation Attendant (275) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (93) , Production Associate (88) , Employment Specialist (84) , Retail Associate (79) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 575 reviews)); "Flexible hours and good if you’re in school" ((in 190 reviews)); "They also were great for the employees" ((in 117 reviews)); "Good work environment very easy going" ((in 115 reviews)); "Flexible schedule was nice to have" ((in 105 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 887 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 273 reviews)); "Upper management does not care if you are trying your best" ((in 197 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 84 reviews))

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Goodwill

Goodwill Store Associate reviews

3.0

42% would recommend to a friend

(73 total reviews)

Catherine Meloy

6% approve of CEO

18% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.8

Work/Life balance

2.8

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.2

Senior management

Store Associate employees have rated Goodwill with 3.0 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Store Associate professionals have an average working experience there. Goodwill is rated in line with the average (within 1 standard deviation) by Store Associate professionals compared to other employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

73 reviews

2.0

Nov 7, 2016

To many chiefs, not enough Indians

Store associate

Recommend

CEO approval

Business Outlook

Pros

They have a great mission plan. Helps out their community. Great career resources at Job Link Centers. Always changing stuff up.

Cons

I have been told I don't work for Goodwill that I work for the managers at the store per the managers. High turn over rate at our store. Unhappy employees. Low pay, overworked, and not uplifting environment. Always walking on egg shells.

1.0

Sep 10, 2016

Wonderful and horrible all at the same time

Store associate

Recommend

CEO approval

Business Outlook

Pros

loved my fellow workers,loved the special needs ones too,all very sweet

Cons

Goodwill retail stores have turned into a FOR PROFIT business that DISGUISES its self as a 501c3 organization,which technically it is non profit in the IRS eyes,but believe me it is NOT! These are all based on the what regional CEO wants to do with his stores and use his extensive resources to benefit the community. the problem is that this CEO ROBERT SMITH does not!! All he cares about is opening brand new multi million dollar stores and avoid paying taxes! Companies like Target,Walmart,hell even Mcdonalds do wayyyy more for the community that Goodwill EVER will. They became very greedy with the FREE MERCHANDISE when things like ebay became available,where they can look products up and jack the prices wayy up,hell they can even charge more than what the actual store would sell it for. GOODWILL IS A SCAM, DONT FALL FOR IT!

2.0

Jul 2, 2016

No room for growth

Store associate

Recommend

CEO approval

Business Outlook

Pros

Good opportunity for employment. Potential to make friends.

Cons

Unrealistic goals. Pay. Management. Unfair treatment.

Viewing 55 - 57 of 73 Reviews

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Goodwill Store Associate reviews

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To many chiefs, not enough Indians

Wonderful and horrible all at the same time

No room for growth

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