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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,166 total reviews)

      Simon Yoxon-Grant

      38% approve of CEO

      31% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Mar 12, 2018

      Good for a side job

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You are able to work at home if you have quiet home office

      Cons

      Too much control and the payment is very poor

      1.0
      Jan 17, 2018

      Bad Place

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of work, a lot of experience

      Cons

      Everything from payment to communication. If there's and issue there's no one to talk to. If there's a mistake from there part they try to pin it on interpreters. If there's and issue with costumers, adresses, etc., no one answers the phones. You're basically left on your own and they collect the money. They pay half of what other companies do and they only see profit! They hire anyone to do the job, regardless of quality. Again, just profit for them!

      3.0
      Nov 14, 2017

      Have not received paycheck

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's an easy job, just interpreting from Spanish to English and vice versa, I work on site.

      Cons

      I have been there for a month, on my third pay period and have not received one paycheck. The story is that it was lost in the mail. There are about 15 other people who have had the same trouble. Apparently this is common, other colleagues that have been with Language Line Solutions have stated it took forever to receive their first two paychecks.

      avatar
      LanguageLine Solutions Response
      8y
      Thank you for your feedback. We are committed to creating a transparent and collaborative environment for all our employees, so I am disappointed to hear about your experience. We value and consider all feedback, as we are always striving to improve. Regarding your specific complaint regarding your paycheck, please know that we offer the (IHD) interpreter helpdesk as a resource to interpreters to reach immediate resolution should you have any issues such as the one you’ve described. If you have any difficulty accessing this resource, please contact my office and we will remedy the situation right away. Thank you for your contribution to LanguageLine Solutions. If you have further comments, please contact my office and schedule an appointment so we can speak directly. I look forward to exchanging ideas with you. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein President and CEO, LanguageLine Solutions
      Viewing 328 - 330 of 2,166 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.