Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,053 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 527 reviews)); "The training is good and complete." ((in 123 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 38 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 364 reviews)); "No benefits / 401k and all" ((in 147 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 92 reviews)); "No pay for time off." ((in 37 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

38% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Aug 9, 2023

Low Pay

All call spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

A lot of un-paid time off and sick time (also un-paid mostly).

Cons

The job is stressful and doesn’t pay well at all. My local McDonald’s pays almost as much to kids that have zero work experience. It’s a joke.

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits are consistent with the industry. Please note we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

2.0

Jul 26, 2022

Would not recommend to anyone

Project manager

Recommend

CEO approval

Business Outlook

Pros

Work from home availability in the pandemic Nice co-workers

Cons

Trust this- they do not care about you. They make it clear from very early on that you are replaceable. They do not want you to advance. They do not value your work or time. Workload too heavy for the incredibly low pay. Management is inadequate and is not, and seem to have no desire to be open or receptive to employee feedback. Very, very underpaid. Very poor training program. A near complete lack of empathy from management. I was asked to log in and do work while out sick, so you could say they expect much more from you than a 40 hr work week.

2.0

Jun 30, 2021

Go work for them ONLY if you don't have better options

Medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home Nice co-workers Experience not required

Cons

Very low pay (I could not even afford my own apartment in suburban Atlanta working 40 hours a week) I heard of cases of interpreters who had to work out of their closets because they could not afford to have a home office Lack of health benefits High turnover rate and low worker morale Video calls are just a way for them to collect more money and a true nuisance to the interpreter Because of the low pay, I had to work many more hours than I was able to handle just to make ends meet. I was drained at the end of the day! No pay raises!

LanguageLine Solutions Response

4y

Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We’d like to learn more about your experience and how we can improve. Please email us at interpretercommunications@languageline.com.

Viewing 382 - 384 of 2,167 Reviews

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