Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,041 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (117) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 526 reviews)); "The training is good and complete." ((in 131 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Great people working passionately together for great cause" ((in 41 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 21 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 368 reviews)); "No benefits / 401k and all" ((in 151 reviews)); "Poor management indeed." ((in 103 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "No pay for time off." ((in 39 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 8, 2025

Micromanagement, burnout, unfairness -- reliable pay

Bilingual interpreter

Recommend

CEO approval

Business Outlook

Pros

reliable work reliable pay opportunities to work overtime (for normal rate) sometimes

Cons

disorganization unfairness micromanagement back to back calls

LanguageLine Solutions Response

8mo

We appreciate your feedback. As your calls were handled through one of our partners, we recommend contacting them directly to provide your input. Best wishes!

2.0

Oct 2, 2024

Language Line Solutions, Human Quality

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Work from home. Weekend off.

Cons

Constant evaluations make feel worry all the time, about losing your job. It's an outsourcing through Human Quality. You won't get all the benefits as by the law here in Mexico.

LanguageLine Solutions Response

Thank you for sharing your review. As you are employed by one of our partners, we encourage you to reach out to them and share your feedback. We wish you well.

3.0

Feb 9, 2024

Outsourced

L4 interpreter

Recommend

CEO approval

Business Outlook

Pros

You get a lot of experience without the need of a degree or special certification, good training and monitoring.

Cons

I am an outsourced employee from Mexico working for around $6 an hour, When you are working with the phone app you get at least 3–5 minutes between calls but with their computer program you get 0, and now you have to fill questioners. So, no time to reflect, study, or improve in between calls. We have protocols for long calls and when exhaustion is affecting your ability to interpret, which is funny since, if you transfer the call and hang up you will get another one immediately, so no time to reset from that "exhaustion in a long call". All of that for $6/h (currently, for a medical interpreter), it could be alright if the company was Mexico based, but it is a US based company, so it looks that they are trying so spend less in employees.

LanguageLine Solutions Response

Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

Viewing 37 - 39 of 2,163 Reviews

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Ratings by category

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Reviews by job title

Micromanagement, burnout, unfairness -- reliable pay

Language Line Solutions, Human Quality

Outsourced

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