Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,053 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 32% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 515 reviews)); "The training is good and complete." ((in 128 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 63 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 370 reviews)); "No benefits / 401k and all" ((in 147 reviews)); "Poor management indeed." ((in 105 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 96 reviews)); "No pay for time off." ((in 41 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jun 5, 2024

Low Pay

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Good coworkers, clean building, good hours

Cons

Low pay for the amount of work, quality assurance and trainers are not fluent in the language they are reviewing you on. They change their mind in the terminology they deem correct from one day to the next, no way to move up.

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. We regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

2.0

Dec 17, 2023

Company being sued for exploitation

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

The pay is decent if you don’t have a family/other obligations at home to worry about Travel is always fun The bonuses are amazing The Director really cares about the industry and is very knowledgeable

Cons

Scott Klein is completely uninvolved with the day-to-day operations of the company, massive ego Starting work at 6:30 AM and ending just before seven PM is pretty common Most of the travel is announced last minute and most team members will be gone for 8+ weeks in a row Managers are not very transparent about the travel schedule, even though they know weeks in advance Senior members are expected to be managers without additional title or pay Promotions are hard to come by; many stay in the role for several years A former member of the team is suing the company for workplace exploitation

LanguageLine Solutions Response

2y

Our typical approach to a review of this nature would be to say that we are sorry you had such a negative experience and invite a dialogue. Unfortunately, a post of this nature and the untruths therein leave no room for constructive conversation and Glassdoor allows reviews of this nature to remain truthful or not. Over the past 41 years, LanguageLine has been recognized by numerous organizations including Great Place to Work, a global people analytics and consulting firm. Unfortunately, it was not a good fit for you. We wish you well in your future endeavors.

1.0

Sep 15, 2023

Cheap ,unprofessional, unethical company

Interpreter/translator

Recommend

CEO approval

Business Outlook

Pros

I can’t think of anything

Cons

First of all, they treat you worst than a child. Second, the pay is lousy to say the least, they micromanaged employees to DEATH..👎👎👎condescending attitude, your background or education is meaningless to them. They treat you always as a high school drop out…they were awful and whatever you do please do not waste time with these people…they will humiliate you the nerves…do not work for them please!!!!

LanguageLine Solutions Response

2y

Though these words are difficult to read, we will reflect upon them and use them as an opportunity to improve. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note: we regularly review industry compensation. LanguageLine Solutions is a certified Great Place to Work, and we strive to maintain this positive culture and provide the best possible experience for all our employees. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 409 - 411 of 2,167 Reviews

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