Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,054 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 32% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (886) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 129 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 369 reviews)); "No benefits / 401k and all" ((in 141 reviews)); "Poor management indeed." ((in 102 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 95 reviews)); "No pay for time off." ((in 35 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,167 total reviews)

Simon Yoxon-Grant

37% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,167 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Oct 25, 2024

Will not recommend this company

Interpreter

Recommend

CEO approval

Business Outlook

Pros

It is easy to apply for days off or personal leave

Cons

The management deals with the interpreter as a machine, switch the employees from audio only to video interpreter, adding different category like legal and financial even if the interpreter is not proficient in these fields, all with the same pay. The only way to communicate is through emails, there is no one to talk if you have any issue. There is no standard for pay rate, same language and level and get paid differently. the pay is equal to state minimum wage.

LanguageLine Solutions Response

1y

Thank you for sharing your feedback and for your twenty years with us at LanguageLine Solutions. Our goal is to support interpreters in a way that is respectful and encourages growth. Compensation is an area we're actively reviewing to ensure it reflects the skill and dedication required for the role. Should you have additional feedback feel free to reach out to interpretercommunications@languageline.com.

1.0

Oct 24, 2024

Very low pay

Korean interpreter

Recommend

CEO approval

Business Outlook

Pros

work from home . .

Cons

low pay, busy work .

LanguageLine Solutions Response

1y

Thank you for sharing your feedback and for your time with us at LanguageLine Solutions. Compensation is an area we're actively reviewing to ensure it reflects the skill and dedication of our interpreters. We wish you well in your future endeavors.

1.0

Oct 18, 2024

Stay away from them

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Paycheck on time every two weeks

Cons

Their Quality assurance Rep. are people who are not humble enough to recognize when THEY are in the wrong, It looks like from every review they do on you, is mandatory they tell you you did something wrong, even if you didn't. They make it sound as if the interpreters are certified for Court, and they tell you that if the Judge asks if you are certified, you should answer "I'm certified by my company" (LIE) They don't pay enough for the kind of job. (Today you actually will make more flipping burgers)

LanguageLine Solutions Response

1y

Thank you for sharing your feedback and for your time with us at LanguageLine Solutions. We appreciate you sharing your experience with our Quality Assurance process. It's crucial for us that all feedback given is fair, constructive, and transparent. Our goal is to ensure the process supports interpreters in a way that is respectful and encourages growth. Regarding certification, we aim to provide clear guidelines and ensure our interpreters are informed on how to accurately represent their credentials. Compensation is another area we're actively reviewing to ensure it reflects the skill and dedication required for the role. We wish you well in your future endeavors.

Viewing 490 - 492 of 2,167 Reviews

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