Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,055 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 535 reviews)); "The training is good and complete." ((in 124 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 35 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 360 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 152 reviews)); "Poor management indeed." ((in 101 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 89 reviews)); "No pay for time off." ((in 33 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,168 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,168 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Oct 12, 2023

Lack of training hours

Interpreter

Recommend

CEO approval

Business Outlook

Pros

- Management from Kelly service (for Canadian interpreters) was great

Cons

- I was hired as a medical interpreter but got calls from all different places including airport, banks, court, law firms(in the middle of the trial), emergency room, 911 etc which is overwhelming. - no time for going to washroom

LanguageLine Solutions Response

2y

Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship was with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback. We wish you well in your future endeavors.

1.0

Oct 2, 2023

Doesn't care about employees, only about their bottom line

Sign language interpreter

Recommend

CEO approval

Business Outlook

Pros

There aren't any pros, unless you like being treated like a number.

Cons

Low pay, tech problems galore that company will not take responsibility for but instead blames employees. Culturally insensitive, out of touch with what clients experience, does not care about or support employees.

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. We regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

2.0

Sep 26, 2023

Not Worth the Effort

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

The company provides work equipment such as laptops, headphones, and boogie boards at no cost. Opportunity to service different areas, industries, and fields of work while interpreting. Working from home.

Cons

Thier wages. They pay $15/hr., which is the same you can make at McDonald's or Wal-Mart, and you will not have homework or such a heavy workload. No PTO, paid holiday, no paid vacation, and deficient health insurance. Non-stop, back-to-back phone calls. Your brain does not have time to adjust from one language specialization to another in between phone calls. During one phone call, you may be interpreting for a pharmacy, and the next phone call will be a totally different industry.

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback and appreciate you taking the time to let us know there is room for improvement. We regularly review industry compensation and find that our compensation and benefits are consistent with the industry. We wish you well in your future endeavors.

Viewing 574 - 576 of 2,168 Reviews

Top companies for "Compensation and Benefits" near you

Telefónica

3.8★Compensation & Benefits

Jobs at LanguageLine Solutions

Spanish Medical Interpreters Needed – Chambersburg, PA

Medical Interpreters Needed in Los Angeles, CA

Medical Interpreters Needed – Oklahoma City, OK

Medical Interpreters Needed in Columbus, OH