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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,168 total reviews)

      Simon Yoxon-Grant

      36% approve of CEO

      31% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Sep 15, 2023

      Run

      L5 interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide good training, and working from home was a plus when my children were young.

      Cons

      They do not care about the professionals working there. I am almost at minimum wage now after 16 years. If you need money, don't work here.

      avatar
      LanguageLine Solutions Response
      2y
      Thank you for your feedback. We will reflect upon them and use them as an opportunity to improve. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits, while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.
      3.0
      Sep 5, 2023

      Can get your career started and gain experience

      Medical interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      provide paid training for people interested in the industry and have not taken any training with no experience. After hired, will provide a week's training. 30 hours considered full time and provide insurance and 401k. Pretty much provide all equipments you need t.o perform the job but you still need to be somewhat computer savvy

      Cons

      low pay rate, no PTO, no OT pay, no holiday pay, no direct supervisor, no one to get in touch to other than opening tickets in the system. Need to wear their uniform and need a big enough space to set up a backdrop. calls are back to back and only 15 second in between calls.

      avatar
      LanguageLine Solutions Response
      2y
      Thank you for taking the time to provide your feedback. It is unfortunate you did not find the support you needed available. We strive to provide the most up to date training available, we have 24 X 7 support and self-support available in our extensive library, as well as a team of managers to support our interpreters. Additionally, we have many other resources available to support and help our interpreters grow and be successful. We wish you well in your future endeavors.
      4.0
      Aug 3, 2023

      Spanish/ English Medical Interpreter

      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job, Satisfaction of bridging language gaps, Helping non English speakers resolve important matters every day

      Cons

      Below average hourly salary rates

      avatar
      LanguageLine Solutions Response
      2y
      Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.
      Viewing 577 - 579 of 2,168 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,055 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.