Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,055 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 529 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 64 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 362 reviews)); "No benefits / 401k and all" ((in 152 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 100 reviews)); "Poor management indeed." ((in 95 reviews)); "No pay for time off." ((in 33 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,168 total reviews)

Simon Yoxon-Grant

36% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,168 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,168 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Aug 2, 2023

A typical greedy employer

Interpreter

Recommend

CEO approval

Business Outlook

Pros

The company sends you the monthly newsletter and educational information

Cons

Minimal insurance and benefits with low pay.

LanguageLine Solutions Response

2y

Thank you for taking the time to provide feedback. We appreciate you taking time to share and are happy to hear you enjoyed your experience at LanguageLine for the most part. Our employees have named us a “Great Place to Work” three years in a row, we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We wish you well in your future endeavors.

2.0

Jul 22, 2023

No management

Interpreter

Recommend

CEO approval

Business Outlook

Pros

Thay pay on time but that’s it

Cons

No raises, they promise you’ll make extra 1$ per hour with good adherence but it never happens, you cannot talk to anyone about anything, insurance is terrible, useless

LanguageLine Solutions Response

2y

Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We have many resources, including a team of managers available to support and help our interpreters grow and be successful. In addition, we do have 24 X 7 support and self-support available in our extensive eLibrary. You can also join our Chatter groups for support & activities. We regularly review compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

3.0

May 8, 2023

Flexible

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible with scheduling options upon hire. Work remote from almost any of the states.

Cons

Low pay for the trade. No room for improvement. Limited career growth potential. Call center style interpreting. Not what an professional interpreter is educated and trained to do. It's limited to customer service all the time back to back. They will choose whether you will work with the App or the Laptop. They do not provide equipment and you have to pay for your own internet service , phone and headset.

LanguageLine Solutions Response

3y

Thank you for taking the time to provide your feedback. We do have career path opportunities and publicize our open positions for interpreters and corporate positions. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Viewing 580 - 582 of 2,168 Reviews

Top companies for "Compensation and Benefits" near you

Telefónica

3.8★Compensation & Benefits

Jobs at LanguageLine Solutions

Spanish Medical Interpreters Needed – Chambersburg, PA

Medical Interpreters Needed in Los Angeles, CA

Medical Interpreters Needed in Columbus, OH

Columbus, OH

View job

Medical Interpreters Needed – Oklahoma City, OK