Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,041 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 33% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (884) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (117) , Over The Phone Interpreter (58) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"flexible work from home" ((in 516 reviews)); "The training is good and complete." ((in 128 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 36 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 22 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 364 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 150 reviews)); "Poor management indeed." ((in 104 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 100 reviews)); "No pay for time off." ((in 43 reviews))

What LanguageLine Solutions locations have received the highest employee ratings?

Villahermosa , Guadalajara , León , Aguascalientes , Monterrey

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

2K reviews

4.0

Apr 15, 2026

Good Company

Spanish medical interpreter

Recommend

CEO approval

Business Outlook

Pros

Flexible Work Good Work-Life Balance

Cons

Very high demand of calls daily

LanguageLine Solutions Response

1mo

Thank you for sharing your experience as a Spanish Medical Interpreter and for highlighting the flexibility and work-life balance you’ve found in the role. We appreciate your contributions and the important impact of your work supporting communication in healthcare settings. We also recognize that high call volumes can be demanding, and we continue to review our practices and resources to best support interpreters. As a current team member, you’re welcome to share additional feedback at interpretercommunications@languageline.com

2.0

Apr 3, 2026

High stress and lack of support in a tough job

Mandarin interpreter

Recommend

CEO approval

Business Outlook

Pros

I really can't think of any pros. It was a very stressful job. The pay was ok I guess.

Cons

High stress, non-stop phone calls and no support from within.

LanguageLine Solutions Response

2mo

Thank you for sharing your experience with us. We recognize that interpreting can be a demanding role, and we continuously review our practices, resources, and systems to better support interpreters in managing workload and delivering high-quality service. Your feedback is valuable as we work to strengthen the support available to our teams. We appreciate the time you spent with LanguageLine and wish you the very best in your future endeavors.

1.0

Mar 24, 2026

Remote US based: you will not get payed

Interpreter

Recommend

CEO approval

Business Outlook

Pros

From home but you are not payed for all the hours you work

Cons

I was supposed to work 30 hours a week, but my hours were cut without notice every week. You find out you're not working by logging into the platform, and it won't let you in. I ended up working 8-16 hours a week. They also have a lot of penalties, so you'll never get paid the full amount you're working. But if a call extends after your shift, you have to stay and finish it without pay.

LanguageLine Solutions Response

2mo

Thank you for sharing your experience and for the time you spent with us, even within your first year. We value the flexibility that remote interpreting can offer, and we recognize how important consistent scheduling and clear expectations are to our interpreters. Your feedback about hours, platform access, and compensation is important, and we continuously review our practices and systems to better support interpreter success. LanguageLine remains committed to fostering a professional and respectful environment focused on quality and reliability. We appreciate your contributions and wish you continued success in your career.

Viewing 13 - 15 of 2,163 Reviews

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