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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Dec 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Working from home becomes your prison...

Cons

0 opportunity for advancement low wages you could end up in a dead end Very secular -- even when you are being helpful you get treated like the enemy NO PAID TIME OFF It's a specialized service yet you're slammed with calls like a run of the mill call center except there's no incentive still working holidays after 15 yrs

3.0
Apr 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Work from home No commuting No transportation/gas expenses Paid training if hired Benefits

Cons

Only 2 breaks of 15 minutes and a 30 minutes lunch break. Vague pointers from supervisors which lead to termination. Exposure to sensitive topics Stressful Low salary No extra time paid

2.0
Dec 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Work from home, get to do homework between calls, no commuting.

Cons

Much lower base salary than the one originally offered on the internet ad for the job position, you get the rest of the supposed income if you stay on active call time for 3.6 hours (8 hour shift), after that, you get some cents paid by the extra minute. The training doesn't actually prepare you for the real calls you get and you often have to deal with people who are rude/impatient/unfamiliar with the protocol you are expected to follow. Every new call feels like a russian roulette, you don´t know if you are getting a good connecion and/or will be on speaker phone from the other side of the room, of course not bein able to properly do your job because of those circumstances, is your fault.

Viewing 13 - 15 of 2,163 Reviews

Glassdoor has 3,041 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.