Is LanguageLine Solutions a good company to work for?

LanguageLine Solutions has an overall rating of 2.9 out of 5, based on over 3,049 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 39% of employees would recommend working at LanguageLine Solutions to a friend and 31% have a positive outlook for the business. The best reviews about LanguageLine Solutions have been left by employees working as Intérprete Bilingüe Medico L4 , Intérprete Médico Bilingue and Spanish Interpreter .

Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

39% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (885) , Spanish Interpreter (248) , Interpreter/Translator (245) , Medical Interpreter (180) , Intérprete Bilingüe (119) , Over The Phone Interpreter (59) , Mandarin Interpreter (38) , Spanish Medical Interpreter (36) , Project Manager (22) , Vietnamese Interpreter (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Like ability to work from home and flexible hours" ((in 525 reviews)); "The training is good and complete." ((in 125 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 59 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 37 reviews)); "It really feels good to help people in need as it often is the case in some calls." ((in 23 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"The pay is low and employees no longer have a "water cooler" portal to share their views and opinions." ((in 376 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 157 reviews)); "Poor management indeed." ((in 100 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 97 reviews)); "No pay for time off." ((in 36 reviews))

What are the top reviewed LanguageLine Solutions locations?

Ciudad de México , Guadalajara , Monterrey , Ciudad Juarez , Cancún , Tijuana , Mérida , Puebla , León , Villahermosa , Aguascalientes , Toluca , Querétaro , Durango , Cholula , San Luis Potosí , Nogales , Veracruz , Tlalnepantla , Mexicali , Zapopan , Chihuahua , Pachuca , Cuernavaca , Morelia , Torreón , Hermosillo , La Paz , Iguala , Cuautitlán Izcalli

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

38% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Dec 20, 2021

15 dollar base pay around 30 if on federal calls.

L5 interpreter

Recommend

CEO approval

Business Outlook

Pros

I LOVE doing my job. You get to help people and make a difference. This is an excellent start if you want training and certification as a medical interpreter or are looking to get your foot in the door in any interpreting. You get to work from home. Some hilarious co-workers and impressive peers and interpreters, generally speaking, are very willing to help each other learn and grow. You get to learn a lot on various topics, and you always find new changes and accomplishments. If you do a good job, management generally stays out of your way. You will meet many lovely souls who do this for the joy of it rather than the money. They do some 401k Matching.

Cons

The base pay is rather pathetic. on the few occasions you have to deal with management, they are a pain in the behind. (except the lovely trainers) But generally speaking, they tend to have no bedside manner, be heavy-handed, treat you like a number, and come off as power-tripping bullies. It's an odd combination because the company's face is sweet in its rhetoric, but the people you have to deal with obviously used to work in a sweatshop and don't understand that the way they deal with people is unacceptable. If the job was not so rewarding and they didn't interfere so little, they wouldn't have any employees at all. They don't instill a great sense of trust. This is a great part-time job, but I wouldn't trust them for my full-time work. They wear too many faces and make too many abrupt changes. The insurance is the bare minimum.

LanguageLine Solutions Response

4y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better Please note: we regularly review industry compensation. If you would like to discuss your compensation package further, please email interpretercommunications@languageline.com.

5.0

Dec 19, 2021

Perfect for part time

Cantonese interpreter

Recommend

CEO approval

Business Outlook

Pros

I can work from home.

Cons

No health insurance for part-time.

LanguageLine Solutions Response

4y

Thank you for taking the time to provide feedback. We appreciate your feedback and are happy to hear you’re enjoying your experience here. If you have any further feedback to share please email us at interpretercommunications@languageline.com.

4.0

Dec 15, 2021

Great job opportunities to grow

Interpreter

Recommend

CEO approval

Business Outlook

Pros

They actually care for your mental health.

Cons

If you get sick it will affect your adherence and if you need a day off for a medical reason you can just take if someone else is willing to cover your shift

LanguageLine Solutions Response

4y

Thank you for taking the time to share your feedback. As a “Great Place to Work” taking care of our interpreters is very important to us. One of our core values is continuous improvement and we are always looking for ways to ensure our interpreters feel valued and the feedback shared is put to good use. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.

Viewing 1849 - 1851 of 2,166 Reviews

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