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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,166 total reviews)

      Simon Yoxon-Grant

      38% approve of CEO

      31% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Dec 11, 2021

      ok

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      ok good job environment and colleuge

      Cons

      ok i dont have any complaints

      avatar
      LanguageLine Solutions Response
      4y
      Thank you for taking the time to write a thoughtful review. We appreciate your feedback and are happy to hear you’re enjoying your experience here.
      2.0
      Dec 9, 2021

      LanguageLine

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay on time each time.

      Cons

      No enough assignments to survive purely on interpreting.

      avatar
      LanguageLine Solutions Response
      4y
      Thank you for taking the time to share your feedback. As a “Great Place to Work” taking care of our interpreters is very important to us. One of our core values is continuous improvement and we are always looking for ways to ensure our interpreters feel valued and the feedback shared is put to good use. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.
      2.0
      Dec 7, 2021

      What job environment?

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH and that is it.

      Cons

      -I had NO idea who my actual manager was. - Payroll is literally useless, there are only 3 people working there for a company that has more than 1k of employees, and the worst part is that 2 out of those 3 people are part time in payroll and are taking calls because the amount of calls is HUGE. - The salary does not compensate the amount of effort and work that an interpreter has to do on regular basis, the hourly paycheck is basically 12% of that the company makes in an hour based on what they charge their customers. -Also management doesn't even know what is going on with their interpreters, they do not monitor the calls and they have 0 interest on how their employees are doing.

      avatar
      LanguageLine Solutions Response
      4y
      Thank you for taking the time to provide your feedback. It is unfortunate you are not finding the support you need available. We do have a team of manager’s available, 24 hour support and self-support available in our extensive eLibrary. You can also join our Chatter groups for support & activities. If you would like to discuss further, please email interpretercommunications@languageline.com.
      Viewing 1855 - 1857 of 2,166 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.