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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,166 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jul 23, 2021

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Work from home, kind of a good salary, contract

Cons

Too much pressure and stress, labor exploitation, almost no time to rest. The company asks you to be available for eight hours, you only have a one-hour break and you even have to time your visits to the bathroom. They make you take calls back to back and they demand that you perform at 100% for eight hours (almost non-stop)

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LanguageLine Solutions Response
4y
Thank you for taking the time to provide your feedback. We schedule interpreters to support the Limited English Proficient community we serve and schedule breaks in accordance with the Labor Laws. Unfortunately, it was not a good fit for you and we wish you well in your future endeavors.
4.0
Jul 8, 2021
Recommend
CEO approval
Business Outlook

Pros

work from home. decent pay. provide training.

Cons

took 2 1/2 years for me to get a $1 raise. no paid vacations/sick days

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LanguageLine Solutions Response
4y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are happy to learn that you enjoy taking calls for us. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. If you’d like to provide further feedback please email us at interpretercommunications@languageline.com.
3.0
Jul 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Provided extensive training Very busy Consistent evaluations with tips to improve Management was professional and kind A lot of overtime

Cons

Extremely low pay, some of the lowest I've seen in the industry Each region is managed differently so customers will often complain about poor service received from another rep Calls can be back to back with little room for breaks No benefits No growth opportunities

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LanguageLine Solutions Response
4y
Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We wish you well in your future endeavors.
Viewing 1915 - 1917 of 2,166 Reviews

Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.