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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,166 total reviews)

      Simon Yoxon-Grant

      37% approve of CEO

      33% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.4

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Mar 29, 2016

      Not a good company and very low pay as an interpreter!

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work at home - no need to commute during bad weather - Provide good training on their system - Unlike independent contractor, they provide W2 which is an ease of mind when filing tax

      Cons

      - Poor benefit and pay - No respect to their employee - being forced to switch to video interpreting without any options and compensation - Very lonely and isolated because you work at home for the whole day

      1.0
      Dec 13, 2015

      Interpret all incoming calls without omitting any information.

      Medical specialized interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you get back to back calls you receive a decent paycheck.

      Cons

      Too much miscommunication from upper management. As work at home they were many issues, sometimes calls were not coming in, causing many frustrations between the employees. We had a interpreter portal that allowed us to communicate and read posts and had access to reference guide materials but the lack of communication of changes that were being made in the company was extreme, causing a negative impact on paychecks all the time. Also I was A "MSI' Medical Specialized Interpreter" but interpreted for ALL industries; government, finance, utilities, 911, legal, EVERYTHING.

      1.0
      Aug 10, 2015

      They Pay Minimum Wage in USA

      All-call interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home - but so are many other interpreter agencies/companies

      Cons

      I have been with the company for 2 years. I have the highest level (all calls interpreter). The company routes the calls in such way, that you get only a few calls a day, which equals a "guaranteed pay" for non-hourly employees... I have been making less money than if I work in McDonalds. And I have to interpret complex medical calls, court proceedings and stressful calls of all kinds. It is truly pathetic and unacceptable. I read some good comments about the company - trust me, you will be disappointed. The company has a intranet where interpreters make comments like on facebook - it is nothing but rage and disappointments. All Languages, All types of interpreters. Please beware. It is supposed to be #1 company - it is a slave factory. Class A Lawsuit is coming their way no doubt.

      Viewing 193 - 195 of 2,166 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.