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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,166 total reviews)

      Simon Yoxon-Grant

      37% approve of CEO

      33% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.4

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Dec 17, 2016

      Interpreter

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      No Pros At All! Shameful and disgraceful criminal management that violates employees rights! Stay away from this hell called "Sweatshop Solutions"! Waste of time, life, and potential for talented language professionals!

      Cons

      This company is a good example of forced communist labor when it comes to exploiting interpreters, but on the executive-team level, it is a greedy, thirsty, money-mongering and profit-maximizing capitalist machine. Lower than minimum wages, per-minute pay for interpreters' hard labor abolished, overtime paid the same as minimum wage, no compensation for missed meal or rest breaks, no paid time off, no paid sick leave. Despotic company culture towards interpreters. The company uses an awkward, ineffective platform to slavishly serve its customers for customers to pay for interpreters' talent, customer service, and professional efforts, yet the company mistreats, neglects, and abuses interpreters, showing ignorance and disrespect to the professionals whose labor it reaps.

      1.0
      May 28, 2016

      The company doesn't deserve even one star

      Vietnamese interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to work at home Opportunities to help people Learn many new things from the clients

      Cons

      Inadequate training Horrible communication with management. Unfair and low paid Their attitude is take it or leave No paid vacation, sick, and holidays Health benefits is just minimal coverage. Useless!! Hours are not flexible. Very difficult to get a schedule changed.

      1.0
      Apr 4, 2016

      Portuguese Interpreter

      Portuguese phone interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Language Line gave me my very first interpreter full-time job in the USA.

      Cons

      1- Horrible pay. They scheduled me for a bunch of holidays and never paid me time and a half!!! 2- They offered me health insurance that didn't meet the minimum requirement of my state. Basically I didn't have health insurance and now I have a lot of medical bills. They also "forgot" to pay my health insurance for 2 weeks and never solved the problem when I received a bill in my house. I went to the doc's office thinking I had health insurance, but I didn't. 3- When I started my maternity leave, they stopped paying my insurance. NO ONE never helped me solved the issue, I had to spend months talking to the insurance company to try to solve it. 4- HR doesn't have a phone number, they take 2 weeks to reply your e-mails. You have NO support. 5- There is no team work, because there is no team. 5- The call agents are extremely unhappy and rude. They keep sending you wrong calls, even though the client specifies the language and dialect. It was a nightmare! I was in it to be able to get experience and leave as soon as I could.

      Viewing 190 - 192 of 2,166 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.