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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,166 total reviews)

      Simon Yoxon-Grant

      37% approve of CEO

      33% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.4

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Aug 7, 2019

      Cut-throat company

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only good thing about this company is the ability to work from home.

      Cons

      Low pay, no benefits, no paid vacations, no increase with time. Hard to speak with someone in person, everything needs to be done via filing a support request, and this cold and mechanical approach gives room to a lack of communication. Little things are blown out of proportion, lots of micromanaging to the point that one might feel harassed or bullied at times. Everything is mechanical, cold, and lacks of a friendly touch. Coworkers seem nice, but the people with position of power are often unfriendly and very cold. They lack the ability to understand. From a human point of view, this company is one of the worse I have worked for.

      1.0
      Aug 14, 2018

      Intellectual sweat shop

      All call interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to be exploited at your own home. That's about it.

      Cons

      - Very Low pay - Calls are back to back (20 seconds between them on average) - Blatant disregard of bodily functions and metabolism (If you need to go to the bathroom, you will have to put yourself on unschedules break, which lowers your compliance rating) - No reimbursement for your internet connection. - No raises EVER. - No career advancement. - Disruptive and insulting limited English speaking persons that you are supposed to help with a smile while they mistreat you. - Blue banner provided by company, you HAVE to put it on background of your room.

      2.0
      Aug 12, 2018

      Vietnamese Interpreter

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      work at home. Pay biweekly and on time.

      Cons

      Communication with upper management is a pain. Constant back to back calls with only a few seconds to rest in between calls. No raise but instead they reduced my rate. Minimal medical coverage.

      Viewing 202 - 204 of 2,166 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.