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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(2,163 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing . They'll exploit you. They treat interpreters like disposable items.

Cons

This company will not survive much longer. They have been unable to transform the service they offer into a pleasant yet still helpful experience for millions of people with a language barrier. Their greed and lack of creativity have resulted in a paranoid organization, obsessed with extreme perfectionism and exaggerated employee performance surveillance, in a desperate intent to position themselves as the no. 1 leader in interpreter translation services worldwide. What they call "monitoring for quality standards", is actually a system of abusive workforce practices, with secret and random surveillance call interventions, whose main objective is to belittle interpreters, pointing out false incorrections and unexisting mistakes of incredible absurdity, like for examole, "you interpreted dark, when it should be obscure, ..." with who knows which twisted purposes.

avatar
LanguageLine Solutions Response
2y
Our interpreters meet the industry’s highest standards, earning the privilege to interpret for our clients and the communities they serve. LLS uses a strict standard of call handling protocol that has been refined over the past 41 years and has been validated by numerous outside agencies, including “Great Place to Work.” The Great Place to Work” distinction is earned directly from our employees and the feedback shared. If you would like to discuss further, please email interpretercommunications@languageline.com.
4.0
Aug 4, 2018

CSA L4 Medical Interpreter

Recommend
CEO approval
Business Outlook

Pros

Work at home, no added expenses or commuting. Payment always on time. I myself have received proper and timely training. Feedback and the few times I have needed help have received it.

Cons

Low pay, no raise after almost 3 years. They outsource the jobs to Mexico because it is cheaper for them. They do not treat Mexico employees the same as US based employees. Even though for the client that doesnt matter as we all are representing LLS.

3.0
Aug 2, 2018

Ok company to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule,Home office, No expenses in clothing

Cons

Salary, IT support, Can´t grow

Viewing 22 - 24 of 2,163 Reviews

Glassdoor has 3,041 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.