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      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews

      2.9

      39% would recommend to a friend

      (2,166 total reviews)

      Simon Yoxon-Grant

      38% approve of CEO

      31% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jun 3, 2016

      Dissappointing job

      Spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, that's about it. If possible look for work somewhere else Things don't look good here time to move on.

      Cons

      Poor and unfair pay No consideration towards employees Unhappy employees Decrease quality of service

      1.0
      Aug 10, 2015

      Better Than Being Unemployed and Homeless

      Freelance interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you have no other work opportunity it is very comfortable to stay at home and waiting for their calls. You will be exposed to lot's of different situations in a very safe way. They usually pay on time, and apparently fairly, in my impression. Flexibility: you can decide over your schedule. If you start working with the cons in mind, it may be a useful learning experience.

      Cons

      Even before the IT Dept. took over the company, around the end of last year, it was kind Kafkaian experience working for them. There was no more communication between the company and the interpreters than the paycheck, reproval and eventual training. Since the IT took over it is almost a hallucinatory experience. They are clueless regarding the work and characteristics of interpreters, but they created a "sophisticated system" that classify the interpreters and the calls. the new system is completely dysfunctional. In addition to their incompetence, they treat interpreters as blue collar, uneducated workforce - they only have management experience in that type practices. They send out nonsense e-mails; a smart fifth grader would understand that those have meaning and real content. They created the complete chaos and financial hardship in the life of hundreds of interpreters The accounting system is not transparent: no list of calls that you could compare with your notes, but this is the least. The head of IT Dept considers himself a visionary. Hitler considered himself too...

      1.0
      Jul 30, 2015

      worst ever

      Over the phone interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      None, just working from home.

      Cons

      Run like plantation, low pay ( minimum wage), no access to any manager or department, no benefits. It was known for providing a good training. Not any more, Run as a plantation.

      Viewing 271 - 273 of 2,166 Reviews
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      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,049 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.