Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      LanguageLine Solutions

      Engaged Employer

      LanguageLine Solutions reviews about "training"

      32% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      2.6

      Culture & values

      2.5

      Senior management

      2.5

      Career opportunities

      2.3

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      366 reviews
      4.0
      Apr 22, 2025

      Good company to work for

      Opi/vri vietnamese interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work remotely from home. The training program was very resourceful. Great pay, the help desk was very helpful. As a fulltime you are guaranteed 40 hours a week.

      Cons

      not very good medical benefits. PTO is quite annoying to request sometimes, if you take off for a while, you have to submit requesting for every single day separately. The schedule is not very good, you have to work on Pacific time doesn't matter what time zone you are in which is quite annoying sometimes.

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for taking the time to share your experience with us! We're glad to hear you found the training program resourceful, appreciated the opportunity to work remotely, and felt supported by our Help Desk. We're especially proud to provide full-time hours and competitive pay. We acknowledge your feedback about medical benefits, PTO, and scheduling. While we know that aligning to Pacific Time can be a challenge depending on your location, it helps us ensure consistent service across the board. We’re happy to share that changes have been made to the PTO request process! You no longer need to submit a request for each individual day—requests can now be grouped together, making it quicker and easier to plan your time off. Best of luck in your future endeavors!
      4.0
      May 28, 2025

      My Kelly interpreter

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible in shifts, good mentoring and training programs

      Cons

      not high payments, busy and tiring

      avatar
      LanguageLine Solutions Response
      1y
      We truly appreciate your feedback! Because you took calls through one of our partners, we recommend connecting with them directly to pass along your experience. Wishing you continued success!
      5.0
      Jun 10, 2025

      Remotely job

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, flexible schedule, paid training

      Cons

      no raise even work for a long time

      avatar
      LanguageLine Solutions Response
      1y
      Thank you so much for your kind review and for sharing your positive experience as a former interpreter with LanguageLine! We're especially glad to hear that the flexibility, remote work, and paid training were meaningful benefits for you. We also appreciate your feedback regarding raises. While we strive to provide competitive compensation and recognize longevity, we understand that compensation expectations can evolve over time. Your feedback is valuable as we continue to evaluate our interpreter support and recognition programs. We’re grateful for the time and contributions you made during your service with us, and we wish you continued success in all that you do.
      3.0
      May 11, 2025

      Interpreter

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Paid training Okay salary

      Cons

      Hard to get days off No holiday pay High call volumes

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for sharing your experience. We're glad to hear you found value in working from home, our paid training, and the compensation. We recognize that time off, holiday pay, and call volume management are important to our interpreters. While we continue to work within the needs of our clients, we’re also focused on making improvements that support interpreter flexibility and well-being. We wish you continued success in your journey.
      3.0
      Apr 30, 2025

      It's ok

      Opi spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good initial training that is paid

      Cons

      No options to get raises FEMA calls forced on you, meaning your pre-set schedule gets walked all over

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for your review and for acknowledging the value of our paid initial training. We’re glad to hear that aspect of your experience was positive. It's unfortunate you felt your schedule wasn’t respected. We do encourage open communication if any issues arise so we can help clarify expectations and support smooth operations. We appreciate your time with us and wish you the best in your future endeavors.
      4.0
      Jun 18, 2025

      Great training

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides great training, allowing me to advance from L4 to L5, which is an asset to my linguistic career.

      Cons

      Since a third party hired me, my career path is unclear, resulting in the stagnation of my income throughout my contract. There is also a transparency issue with the structure of the payment made by the third party,

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for taking the time to share your feedback. Because your calls were completed through one of our partners, we suggest contacting them directly to ensure your voice is heard. Wishing you continued success!
      3.0
      May 6, 2025

      Sudden fluctuation in call volume without any warning

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay for just starting out Work from home Training is great and paid

      Cons

      The pay is kind of low No room for promotion Back to back call is what they want Too many rules Feels lost, I can’t tell how poor or well I perform, barely receive any email from the company regarding anything Too many categories of calls, hard to expect what’s coming next, makes me very anxious when I work

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for taking the time to share your feedback. We’re glad to hear you appreciate the flexibility of working from home and the quality of our paid training program. Your experience and well-being as an interpreter are important to us. We understand that fluctuating call volume and the wide variety of call types can feel overwhelming at times. Interpreter work can be fast-paced, and we strive to prepare our team as best as possible with resources and ongoing support. It's unfortunate you feel disconnected and unsure about your performance. We want to make sure you feel supported and informed in your role. If you're not receiving regular communications or performance updates, please reach out to us at interpretercommunications@languageline.com.
      3.0
      Jun 4, 2025

      good entry-level interpreter job

      Interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      good training, you can learn a lot from training and doing the job WFH remote job

      Cons

      lack of communication with coworkers and managers/supervisors

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for taking the time to share your experience as an interpreter at LanguageLine Solutions. We’re so glad to hear that you’ve found our training helpful and that working from home has been a good fit for you—these are both important parts of what we strive to provide for new interpreters starting their careers. We also appreciate your feedback about communication and would encourage you to join Chatter to connect, as Interpreter work is often independent by nature. We’re always working on improving our connection points and support resources across the organization. If you have additional suggestions or would like to share more about your experience, we’d love to hear from you directly. Please reach out to us at interpretercommunications@languageline.com.
      2.0
      May 27, 2025

      Terrible Company

      All call spanish interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home decent training (for the low-level calls at least)

      Cons

      pay being super on your toes about every client interaction who expects you to be a robot and remember paragraphs of information, while the company always takes their side on matters, regardless of what nonsense they complain about

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for your review. We’re glad to hear that you find the work-from-home option and found our training helpful. We’re sorry to hear your concerns about compensation and client expectations. Our pay is consistent with industry standards, and we’re continuously working to improve interpreter support and training. We value your feedback and encourage you to reach out to interpretercommunications@languageline.com if you'd like to share more.
      4.0
      Jun 18, 2025

      Very convenient, very lonely

      Portuguese interpreter
      Recommend
      CEO approval
      Business Outlook

      Pros

      - work from home - multiple options of work hours - fair pay - trainings to learn more about interpreting in different areas.

      Cons

      - no interpersonal relationships - no "work culture" - answers from "management" are always the same, robotic. - no opportunity for growth (position wise).

      avatar
      LanguageLine Solutions Response
      1y
      Thank you for taking the time to share your experience. We’re pleased to hear you value the flexibility of working from home, our training opportunities, and the fairness in compensation. While remote work offers many benefits, we recognize it can sometimes feel isolating. That’s why we’ve developed internal engagement platforms like Chatter, along with programs and events designed to foster community, share interpreter stories, and provide opportunities for interaction beyond day-to-day assignments. Your feedback is important to us as we continue to grow and refine how we support and connect with our team. Thank you again for your dedication and contributions.
      Viewing 10 - 12 of 366 Reviews
      Related searches: LanguageLine Solutions jobs | LanguageLine Solutions salaries | LanguageLine Solutions benefits | LanguageLine Solutions interviews
      ReviewsLanguageLine Solutions reviews

      Glassdoor has 3,054 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.