LanguageLine Solutions reviews about "training"

* No benefits * All communication is through a support request form and sometimes you need to speak to someone. * Difficult to get a day off even if it unpaid

Irregular hours which might not work with everyone

1. As titled, very poorly designed training which shows how much they don't care about their employees. 2. You have to purchase your own equipment for work. 3. They do have some restrictions on what technology or equipment (i.e. a specific brand of cell phone), but the recruiter told me there was no restrictions. 4. Remote jobs like this list being home as one of the pros, but you have to pay for the electricity and the equipment wear and tear without any compensation. You can't even write it off the tax return under current tax regulations. 5. The break policies don't seem to consider the health hazard that could be caused by wearing headsets for long hours. There should be microbreaks built in the schedule to avoid occupational health issues. Maybe that's why they don't hire anybody from California because the labor laws tend to be stricter there. This rating/review is only about the mandatory training that the company provides. However, based on the quality of the training, I don't anticipate that this company will care much about its employees.

It's not so "remotely" remote.

very low growth potential, hard to get in touch with management

No limit on one phone call, so one call at the beginning of the shift can take the entire 5hr shift (if working part time) which is exhausting. Lack of appropriate resources and training for certain languages.

The training provided was extremely basic. For those without a medical background, you're often left to figure things out on your own. While they claim to offer resources on the portal, these are only available in English with no translations provided, and using tools like Google Translate is not allowed. If you reach out for clarification or additional details, your inquiries are typically ignored.