TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)
avatar

Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Feb 7, 2019
Recommend
CEO approval
Business Outlook

Pros

A Paycheck this is all

Cons

There are too many to list but the highlights: Good luck getting the promised commission during your interview. Management plug in a headset and sit next to you listen and critique your agency calls. You are constantly reminded google pay their actual employs ten times more to do the same job. The four-week training does not prepare you to actually do your job. An extremely stressful constant job threatening environment focused on revenue goals. This revenue sales goal is ever changing and becomes harder every 3 months. However, the job is sold to candidates as consultative strategist role. Every week instead of paying people their promised negotiated commissions they do a raffle for headphones, fire stick etc. Call center signs to make calls and stay seated vs the professional environment of an account strategist. Salary employees required to use a time clock and badge scan system (clocking in-out for breaks, start end times etc and use a keycard to also mandatory scan in-out. Google on-site employees are treated like royalty and separated in a glass closed-door office. They park right in the building never experiencing the outside elements vs TTEC employees some required to walk approx 10 minutes from an off-site garage. Google employees receive all holidays off paid but TTEC employees work Christmas eve, president day etc. This is just the tip of the iceberg.

1.0
Oct 25, 2018
Recommend
CEO approval
Business Outlook

Pros

There is none at all they are the worst company to work for, they don't appreciate their employees and treat them like crap, and take advantage of you don't even train you properly or give you the tools to do your job. I wish i didn't have to give a star to submit this but I have to .

Cons

They don't train you, they treat you like crap and take advantage of you. Don't appreciate their employees.

1.0
Oct 21, 2018

HORRIBLE HORRIBLE

Recommend
CEO approval
Business Outlook

Pros

Working from home,save lots of gas money,meeting new people from all over

Cons

If you're a rehire they will make you go threw all of the steps along with buying the things to make your pc capable just to tell you afterwards meaning interview paperwork and etc that they cant rehire you which is bull and the pay is 9.50

Viewing 322 - 324 of 11,454 Reviews

Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.