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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,454 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      11K reviews
      3.0
      Dec 11, 2019

      Would not recommend

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a work from home position

      Cons

      This is a company that values numbers but not their employees. Even though you get paid something, you don't get paid 100% of the time you worked for the company. There was hours missing from my paycheck and when I brought it to their attention they still ignored it. This happened multiple times. You cant complain. I have witness other people complain about their payroll problems and they took them to the breakout room and their never returned back with the group.

      1.0
      Nov 26, 2019

      Scam

      Work from home agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company acts as a scam. No positives to that.

      Cons

      Company acts as a scam. Asks for all of your personal data. Makes you buy expensive thumb drive and then tells you that you didn't pass their tech test after giving all of your personal data. Beware. They will hire you and also change your start date multiple times, creating confusion after you have bought expensive equipment. Warning to those seeking workfromhome with this company. There is no number to speak with HR just chat and email. Just a bunch of seasonal positions.

      1.0
      Mar 18, 2019

      Poor training. Unstable computer system. Don't quit your regular job before finishing training.

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent base pay for Work at Home.

      Cons

      Training was a farce. Interviewer said training was "intense." It was "inefficient." Basically, sit while trainer reads and do role plays. Only additional training material was how to log on to systems and breakdown of consultative selling. Into 3rd week of training and still had to log into phone system multiple times after entire system was down that morning. Systems kept going down throughout training. Must score 90% on weekly assessment or you are put on two-day unpaid suspension, then fired. You do not get a voice after that. 35 year career and only poor training experience I've ever had and I've worked for bigger companies than this.

      Viewing 319 - 321 of 11,454 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.