TTEC reviews

3.3

55% would recommend to a friend

(11,454 total reviews)
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Kenneth D. Tuchman

60% approve of CEO

47% positive business outlook

TTEC has an employee rating of 3.3 out of 5 stars, based on 11,454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

11K reviews
1.0
Jun 7, 2023

Horrid

Recommend
CEO approval
Business Outlook

Pros

It was a remote job. None other than that. Literally absolutely no pros about this company

Cons

Embarrassingly low pay, bad management, mediocre training, extreme micromanaging, no consistency in training or quality control. Don't take this job unless you want to be yelled at all day by customers and then demeaned by management who has nothing better to do than time how long it takes you to go to the bathroom.

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TTEC Response
3y
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss further about it: www.ttecwehearyou.com
1.0
Oct 6, 2022
Recommend
CEO approval
Business Outlook

Pros

The company assisted me on relocating from Bucharest to Athens, the hiring process was very easy.

Cons

The management is very bad, you're not allowed to do anything in working hours, I was asked why I sat up to rest my eyes for a moment. If there is no work to do, they treat this issue as your problem. Finally they fired me and many other people because the work volume was low and they had a lot of people hired. I was relocated from my country just to be fired after 3 months as it was my fault that their work volume was low for that period of the year. Their computers don't even have licensed windows and they suggest you to enter Office from the browser as they don't pay for an office subscription for their employees. Their computers are also really slow and you can't do your job properly on them.

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TTEC Response
3y
We appreciate your candor. Please provide us with more details at formeremployee.ttec.com to allow us to address your concern.
1.0
Nov 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home and that’s it

Cons

Everything else , Over worked , no appreciation for hard work and no room for any mistakes. You will be written up very easily One bad manager can ruin your whole experience and you are switched managers almost every month. They only care about numbers no matter how good of an employee you are . Low pay for to tons of work

Viewing 343 - 345 of 11,454 Reviews

Glassdoor has 13,255 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.