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      TTEC

      Engaged Employer

      TTEC reviews

      3.3

      55% would recommend to a friend

      (11,456 total reviews)
      avatar

      Kenneth D. Tuchman

      60% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      TTEC has an employee rating of 3.3 out of 5 stars, based on 11,456 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TTEC employee rating is in line with the average (within 1 standard deviation) for employers within the Recursos humanos industry (3.8 stars).

      Reviews by job title

      11K reviews
      5.0
      Jul 12, 2016

      Great place for opportunity!

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      -career advancement opportunity -stable -innovative/exciting -willing to allow people to take chances and grow

      Cons

      -change is frequent so you need to be ready for it!

      avatar
      TTEC Response
      9y
      There really is a ton of opportunity here in TeleTech, and we're happy that you're experiencing these right now. Thanks for the great feedback!
      2.0
      Jul 3, 2016

      Work at home

      At home cust service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at home, zero commute, no extra work wordrobe

      Cons

      A lot of sign in's to several programs before you can clock in. Usually takes a half hour. Sometimes it's hard getting a managers help and you can't put the customer on hold

      avatar
      TTEC Response
      9y
      I'm sorry if you're having a hard time with the programs, but I can tell you that it's not always like that. Still, thanks for taking the time to leave your comments here!
      1.0
      Jun 10, 2016

      Company is a Joke

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The client wasn't bad and taking the calls wasnt as bad as what Ive seen at other call centers.

      Cons

      Management is terrible. There is no communication between leadership at all. When a new line of business was about to be launched they told everyone to apply and individuals who were doing well had some tenure etc would be moved. Then when it came time to launch they sprang the nope only new hires now. Therefore new hires would be making considerably more than even TLs in other lines. Also no handicap accessibility and when posing the question to the site director ppl were told it wasn't in the budget!!

      Viewing 463 - 465 of 11,456 Reviews
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      ReviewsTTEC reviews

      Glassdoor has 13,258 TTEC reviews submitted anonymously by TTEC employees. Read employee reviews and ratings on Glassdoor to decide if TTEC is right for you.